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Lee's Summit

    Clinical Operations Analyst - Lee's Summit, United States - GEHA

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    Full time
    Description

    GEHA (Government Employees Health Association, Inc.)

    GEHA is a non-profit organization dedicated to providing medical and dental benefits to federal employees, retirees, military retirees, and their families, with a focus on celebrating diversity and fostering an inclusive work environment.

    At GEHA, our mission is clear: to empower federal workers to prioritize their health and well-being.

    We offer an expansive network of medical and dental benefits to federal employees, ensuring access to quality care when it matters most. Our approach is personalized, efficient, and member-centric, supported by a flexible and effective organizational structure.

    The Clinical Operations Analyst position at GEHA is a key role responsible for analyzing and delivering comprehensive clinical reports that offer valuable insights to senior leadership. This role demands expertise in healthcare data analysis, a profound understanding of clinical operations, and the ability to transform complex data into actionable information.

    Skills and Responsibilities:

    • Data Analysis and Reporting:
      • Gather, organize, and analyze clinical data from various sources within GEHA.
      • Create detailed reports and presentations for senior leadership, offering insights into clinical operations and performance metrics.
    • Clinical Performance Assessment:
      • Evaluate clinical performance indicators, identifying trends and areas for improvement.
      • Collaborate with clinical teams to address operational challenges and enhance outcomes.
    • Analyze Dashboards and Metrics:
      • Review and interpret dashboards providing real-time insights into clinical performance.
      • Establish key performance indicators (KPIs) to track progress and facilitate data-driven decision-making.
    • Cross-Functional Collaboration:
      • Engage with Data & Analytics and other departments to ensure data accuracy and standardization.
      • Work with stakeholders to determine reporting needs and implement tailored solutions.
    • Continuous Improvement Initiatives:
      • Identify opportunities for process optimization and quality enhancement in clinical operations.
      • Suggest strategies for improvement based on data-backed insights and industry best practices.
    • Documentation and Presentation:
      • Prepare clear and concise documentation of methodologies, findings, and recommendations.
      • Deliver presentations to senior management, effectively communicating complex data in a clear and understandable manner.

    Qualifications:

    • Bachelor's degree in healthcare management, data science, statistics, or related field.
    • 3+ years of proven experience in healthcare data analysis within a clinical setting.
    • Proficiency in data analysis tools and software such as SQL, Tableau, and Excel.
    • Strong understanding of healthcare operations, clinical workflows, and data systems.
    • Excellent communication and problem-solving skills with a keen eye for detail.

    Work-From-Home Requirements:

    • Covered High-Speed Internet Service (Fiber, DSL, or cable Modems).
    • Minimum speed of 30x5 (30mpbs download x 5mpbs upload) with low latency.
    • No use of hotspots, satellite, or wireless internet for this role.
    • Dedicated workspace ensuring privacy and confidentiality of member information.

    Benefits at GEHA:

    • Competitive pay and incentive plans.
    • Comprehensive health, vision, and dental benefits from day one.
    • 401(k) retirement plan with company match and annual contribution.
    • Employee well-being program, paid time off, and community enrichment time.
    • Life and disability insurance, tuition assistance, and more.

    Salary Range: $67,396 - $95,004 USD (annually). Please note salary considerations are based on various factors including position scope, candidate qualifications, and market standards.

    GEHA is an Equal Opportunity Employer committed to fostering diversity and inclusion in the workplace. We value all individuals regardless of background or personal characteristics, and we strive to create an environment that promotes innovation and collaboration.

    Join us at our headquarters in Lee's Summit, Missouri, where we offer hybrid and work-from-home options to support work-life balance and flexibility.



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