rn - patient engagement advisor (part-time 1st/2nd shift) - Waterloo, IA , USA, United States - Trinity Health

Description

Employment Type:
Part time


Shift:

Description:

The RN is responsible for hospital-based telephone triage calls on our community health line, and answers pager calls for providers after office hours.

Through theory-based practice, the RN utilizes critical thinking to assess, plan, implement, and evaluate outcome-based care for a select group of patients by phone, to determine appropriate level of care access.

The RN also facilitates communication between physicians, patients, and family members. In addition, will be responsible for supporting the Population Health/ACO initiatives.

Also works with members of the physician practice team to provide coordination of care and facilitate efficient use of health care resources.

Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne.

What you will Do:

• Receives, reviews and acts upon hospital discharge report showing patients who have not scheduled required or recommended follow up visits
• Receives, reviews and acts on Reports for ACO and PCMH
• Conducts pre-visit chart review of targeted patients
• Identifies patient short term goals and develops them into an outcome based plan of care
• Evaluates patient response and modifies the outcome based plan.
• Educates patient and family needs
• Maintains professionalism when assisting callers
• Provides care appropriate to the age related needs of the patients based on principles of growth and development.
• Adhere to all safety, infection and employee health polices and procedures

Hours/Schedule:
Part-Time

48 hours biweekly (.6 FTE)


Minimum Qualifications:

• Associate Degree:

Graduate of accredited school of nursing

• Bachelor's Degree preferred
• Minimum of 3 years nursing experience
• Current Iowa RN license. Mandatory Reporter

Position Highlights and Benefits:

• Personalized health insurance plans including dental/vision
• Health coverage effective on day one of employment
• Retirement plan with company match
• Paid time off
• Life insurance; long- and short-term disability insurance
• Employee Assistance Program (EAP) & Wellness programs
• Voluntary benefits such as legal, critical illness, pet insurance, etc

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley.

With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center , an Area Level III Trauma Center and an accredited chest pain center
• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation
• MercyOne Oelwein Medical Center , Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation.

Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do.

Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states.

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes.

We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran