Senior Business Analyst - Indianapolis, United States - Pinnacle Partners, Inc

    Pinnacle Partners, Inc
    Pinnacle Partners, Inc Indianapolis, United States

    2 weeks ago

    Default job background
    Human Resources
    Description

    Pinnacle Partners is assisting our client in their search for a Senior Business Analyst to join their team in the Indianapolis, IN area. This successful resource will be responsible for assisting a new deployment of Dynamics 365 CRM into their environment. The candidate will help manage CRM projects, and assist with process engineering to improve existing processes.

    RESPONSIBILITIES:

    Manage the execution of new CRM development

    Gather requirements, work with development team on projects, and user testing to ensure they meet business needs

    Work with internal and external consulting teams

    Evaluate processes and act as a SME of the CRM platform

    Manage projects in an Agile environment with 2 week sprints

    REQUIREMENTS:

    Senior level experience with BA/PM/Process engineering skills

    Software implementation experience (highly preferred to have CRM experience)

    Ability to evaluate current state processes and work with the business to educate

    PREFERRED SKILLS:

    Dynamics 365 CRM experience

    Experience working with a sales department on software projects

    Agile experience

    TERMS:

    • This is a contract opportunity with a wage up to $63/hr based on experience. Benefits will be offered by Pinnacle while on contract.