- Friday 7:00am 3:30pm PST Benefits: GENEROUS Personal Time Off 8 Paid Holidays per year Quarterly bonus plans gives you the chance to add to your income Business casual dress code we want you to feel comfortable at work Learning and Development from Patient Registration to Billing, internal subject matter experts offer ongoing training to get you up to speed.
- Our LiveWell program focuses on supporting you with all of your well being needs so you can thrive Physically, Emotionally, Socially, and Financially On site Gym.
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Practice Manager
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Patient Services Representative- West Hills, Remote after Training - TeamHealth
Description
Job DescriptionWe offer Paid Training. Training is 3 months, On-site at our West Hills Billing Center, Only apply if you can commit to training On-Site and you have 1 Year of Medical Billing Experience & Call Center ExperienceAvailable Shift:
Monday
Flexible work schedule What You'll Love About TeamHealth:
Wellness programs
There's always something fun going on in our building to make work more enjoyable JOB DESCRIPTION OVERVIEW:
This position is primarily responsible for answering patient inquires with exceptional customer service while maintaining positive patient relations
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide service to patients in a professional manner Carefully manipulate customer data in a computer workstation environment Provide excellent, concise communication Assess patient's requests Comply with departmental policies and procedures Resolve customer issues Answer and document all telephone inquire Learn and understand ETM software operation Learn and understand billing and account operations of Service Center Answers and documents all telephone inquiries.
Researches and responds to patient's inquiries regarding the status of their account. Resolves problems and concerns regarding patients' bills. Updates patients' coverage as needed. Prints Courtesy Claims and Itemized Bills. Arranges financial agreements with patients using budget plan as needed. Rebills accounts after receiving insurance information. Forwards all Workers' Compensation accounts to the appropriate representative. Requests support from Patient Services Representative Supervisor or Senior Patient Service Representative for unusual circumstances. Performs any and all duties as directed by management.Job RequirementsQUALIFICATIONS / EXPERIENCE:
High school diploma or equivalent required Previous worked in customer service One to two years' experience in medical billing with an emphasis on extensive patient relations is a plus Complete ETM training program.
Excellent interpersonal, organization, oral and written communication skills required Competitive Compensation, with an estimated salary range of $18.67/hr to $
