Membership Services Coordinator - Los Angeles
2 weeks ago

Job summary
The Membership Services Coordinator performs customer service functions to external and internal customers via phone and electronic means including email and Microsoft Teams application in addition to administrative technical support to Membership Services Account Managers Director and Vice President.- Provide technical assistance to account managers service MPT members their entities and management teams CAPIC brokers:
- Maximize availability to take calls from Members answer questions within level of knowledgebase authority provide customer service support explore discuss tailored solutions verify understanding satisfaction respond billing assessment financial inquiries handle overflow calls other departments.
Job description
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