Patient Coordinator - Kansas City - Sabates Eye Centers

    Sabates Eye Centers
    Sabates Eye Centers Kansas City

    7 hours ago

    $42,000 - $65,000 (USD) per year *
    Description
    Title: Patient Coordinator
    Company: Sabates Eye Centers
    Location: Kansas City, MO Truman Medical Eye Centers - University Health
    Perks:
    • Full Benefits Package - Medical, Vision, Dental and Life Insurance
    • 401k + Employer Matching
    • Paid Time Off and Paid Holidays
    • Paid Maternity Leave
    • Competitive Base Pay
    Hours:
    • Full Time
    • Our offices are open Monday-Friday 8:00am-5:00pm.
    • You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed.
    Requirements:
    • High School Diploma or GED equivalent
    • Favorable result on Background Check
    • Basic computer skills
    • Strong customer service skills
    • Excitement to learn and grow
    Essential Functions:
    • Facilitate patient flow
    • Verify medical and vision insurances
    • Effectively communicate with patients, doctors, and managers
    • Answer inquiries through phone, email, and in person requests
    Company: Sabates Eye Centers
    Job Title: Patient Coordinator
    Department: Ophthalmology
    Reports To: Patient Coordinator Manager
    Location: This position is located in Kansas City, Missouri.
    SUMMARY
    A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
    ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
    • Answer phones (both external and internal); assure prompt, courteous service at all times
    • Practice urgency at all times with patients' time, as well as Doctor's time and schedule
    • Manage patient flow in the office
    • Knowledge of common fees charged for common visits and collect correct payments
    • Complete daily reconciliations / close day / countdown cash drawer
    • General office duties and cleaning to be assigned by manager
    QUALIFICATIONS
    • Ability to interact with all levels of employees in a courteous, professional manner at all times
    • Desire to gain industry knowledge and training
    • Demonstrates initiative in accomplishing practice goals
    • Ability to grow, adapt, and accept change
    • Consistently creating a positive work environment by being team-oriented and patient-focused
    • Commitment to work over 40 hours to meet the needs of the business
    • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
    EDUCATION AND/OR EXPERIENCE
    • Minimum Required: High school diploma or general education degree (GED)
    • Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
    LICENSES AND CREDENTIALS
    • Minimum Required: None
    SYSTEMS AND TECHNOLOGY
    • Proficient in Microsoft Excel, Word, PowerPoint, Outlook
    PHYSICAL REQUIREMENTS
    • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
    If you need assistance with this application, please contact Please do not contact the office directly - only resumes submitted through this website will be considered.
    * This salary range is an estimation made by beBee
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