- Performs complete and accurate patient registration including but not limited to: walk in, check-in, and/or scheduled.
- Demonstrates ability to successfully adapt and perform during times of high volumes and/or high patient acuity. Demonstrates skill to service both hospital and physician office patients, as assigned.
- Supports inbound and outbound calls to or from patients, guests, or appropriate parties to provide services. Effectively manages general patient complaints/concerns in a professional manner, escalating more complex issues to supervisor/manager as needed.
- Understands and supports Point of Service Collections. Performs all necessary functions needed to collect patient obligations.
- Refers patient to appropriate person for questions regarding; collections, insurance coverages, and financial assistance.
- Disseminates or discusses information with the patients regarding co-pays, out of pocket expenses, pre-appointment preparation, arrival times, etc.
- Verifies patient, guarantor, coverage and hospital account information. Performs required referral/authorization processes and enters orders for applicable tests.
- Understands insurance company coverage and referral/authorization requirements of payors. Performs electronic and manual verification of insurance coverage and understands how to read and accurately apply electronic insurance responses.
- Prepares and/or releases records or orders in the e-Health record. Scans all necessary documents into appropriate medical record. Understands the importance of patients medical information that is documented on paper. Sends all pertinent information to document imaging or heath information management team with in the established time frames.
- Completes documentation for compliance and regulatory needs and/or release of orders. Retains knowledge and abides by all regulatory requirements pertaining to duties of position and overall operations (as applicable).
- Screens and accurately relays messages using protocols established for emergent, urgent and non-urgent calls.
- Demonstrates ability to register unscheduled patients requiring a full financial clearance.
- Completes assigned patient scheduling and registration work queues according to performance standards.
- Ability to resolve work queue issues and missing registration items via electronic medical record.
- For LGHP, this role may necessitate occasional regional travel.
- High School Diploma or equivalent (GED).
- One year of clerical, customer service, or administrative support experience in a highly customer-oriented organization.
- One year experience with basic keyboarding, personal computer use, and other office setting equipment.
- For Regional Positions only Valid drivers license is required.
- One year of registration experience, point of service collection, insurance validation, understanding of compliance /regulatory guidelines and order release process(es).
- One year prior experience of Revenue Cycle in a Hospital/Medical Office Setting.
- Previous Epic or equivalent Electronic Medical Record experience.
- % Tuition Assistance at The Pennsylvania College of Health Sciences
- Paid Time Off and Paid Holidays
- Shift, Weekend and On-Call Differentials
- Health, Dental and Vision Coverage
- Short-Term and Long-Term Disability
- Retirement Savings Account with Company Matching
- Child Care Subsidies
- Onsite Gym and Fitness Classes
-
Urgent Care Physician
4 weeks ago
GoHealth Urgent Care Elkton, United States Full timePosition Summary: · ChristianaCare-GoHealth Urgent Care · Physician Opportunities Within Expanding Urgent Care Network in Delaware / Maryland · Various Opportunities & Locations Now Available Position: Urgent Care Physician Bonus: Sign-on Bonus + Eligible for Daily Volume Bonu ...
-
Urgent Care Physician
2 weeks ago
ChristianaCare | GoHealth Urgent Care Elkton, United States Full time· Position at ChristianaCare GoHealth Urgent Care · ChristianaCare-GoHealth Urgent CarePhysician Opportunities Within Expanding Urgent Care Network in Delaware / Maryland · Various Opportunities & Locations Available · Position: Urgent Care Physician · Bonus: Sign-on Bonus + E ...
-
Urgent Care Physician
4 weeks ago
GoHealth Urgent Care Newark, United StatesChristianaCare-GoHealth Urgent Care · Physician Opportunities Within Expanding Urgent Care Network in Delaware / Maryland · Various Opportunities & Locations Now Available · We are setting a new standard for urgent care in your community. · We provide a different type of urgent ...
-
GoHealth Urgent Care Newark, United StatesChristianaCare, in partnership with GoHealth Urgent Care, has an opening for a Nurse Practitioner or Physician Assistant, to join their talented and diverse team of providers throughout our various locations in Delaware as well as North East & Elkton in MD (reach out to discuss a ...
-
GoHealth Urgent Care Delaware, United States Full timePosition Summary: · ChristianaCare-GoHealth Urgent Care · Nurse Practitioner or Physician Assistant Opportunities Within Established and Growing Urgent Care Network in Delaware / Maryland · Position: Urgent Care NP or PA Location: Delaware or Maryland Schedules: Fulltime or Par ...
-
GoHealth Urgent Care Delaware, United StatesPosition Summary: · ChristianaCare-GoHealth Urgent Care · Nurse Practitioner or Physician Assistant Opportunities Within Expanding Urgent Care Network in Delaware / Maryland · We are setting a new standard for urgent care in your community. We provide a different type of urgent ...
-
NP/PA Urgent Care
4 weeks ago
GoHealth Urgent Care Newark, United StatesChristianaCare-GoHealth Urgent Care · Nurse Practitioner / Physician Assistant Opportunities Within Expanding Urgent Care Network in Delaware / Maryland · We are setting a new standard for urgent care in your community. We provide a different type of urgent care experience for o ...
-
ChristianaCare | GoHealth Urgent Care Newark, United States· Position at ChristianaCare GoHealth Urgent Care · ChristianaCare-GoHealth Urgent CareNurse Practitioner or Physician Assistant Opportunities Within Established and Growing Urgent Care Network in Delaware / Maryland · Position: Urgent Care NP or PA · Location: Delaware or Mar ...
-
GoHealth Urgent Care Newark, United StatesWEEKEND ONLY OPPORTUNITY - DE / MD · Experienced Urgent Care Physician Assistant or Nurse Practitioner · Are you interested in providing weekend coverage? · We are seeking Nurse Practitioners or Physician Assistants who are interested in working weekend shifts (Saturday and Sunda ...
-
ChristianaCare | GoHealth Urgent Care Elkton, United States· Position at ChristianaCare GoHealth Urgent Care · ChristianaCare-GoHealth Urgent CareNurse Practitioner or Physician Assistant Opportunity Within Established Urgent Care Network in Delaware / Maryland · What can we offer you? · Schedule Options: Benefits eligible options in ...
-
Physician (Urgent Care)
4 weeks ago
Veterans Health Administration Castle Point, United StatesSummary · This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of app ...
-
Urgent Care Physician
4 weeks ago
Fcs Co Lancaster, United StatesPHYSICIAN - Urgent Care Lancaster PA Licensed M.D. or D.O. in the Commonwealth of Pennsylvania Part of a larger movement of Federally Qualified Health Centers (FQHCs), which are community-based, non-profit organizations that provide a full range of primary and preventive healthca ...
-
Urgent Care Nurse Practitioner
4 weeks ago
AMN Healthcare Lancaster, United StatesSchedule: Monday - Sunday 12p-10:30p and every other weekend rotation (40-hour week total) · Job Setting: Urgent Care · Types of Cases: Urgent Care & "Same Day" visits which are episodic one-off issues, along with Fractures, Suturing, X-Rays, Toenail removal. Must be comfortable ...
-
Urgent Care Nurse Practitioner
4 hours ago
AMN Healthcare, Inc. San Francisco, United States PermanentJob Description & Requirements · Urgent Care Nurse Practitioner (NP) · StartDate: ASAP Available Shifts: Regular 8 Pay Rate: $ $84.95 · This facility is seeking an Urgent Care Nurse Practitioner (NP) for locum tenens support as they look to fill a current need. · Details and req ...
-
Urgent Care Nurse Practitioner
2 weeks ago
AMN HEALTHCARE Lancaster, United StatesJob Description & Requirements · Urgent Care Nurse Practitioner or Physician Assistant(NP) · StartDate: ASAP Available Shifts: Regular 8 Pay Rate: $ $64.95 · This facility is seeking a Urgent Care Nurse Practitioner or Physician Assistant for locum tenens support as they look to ...
-
Urgent/Primary Care Physician
2 weeks ago
Patient First Collegeville, United StatesJob Description · Patient First is the leading urgent care and primary care provider in the mid-Atlantic region. Because Patient First was founded by a physician, we understand the flexibility and freedom you want in both your professional and personal life. If you are ready for ...
-
Radiologic Technologist
4 weeks ago
GoHealth Urgent Care New Castle, United StatesPay range: $ $38.00 Hourly Position Summary: · Job Title : Radiologic Technologist - Full Time · Sign on Bonus : $3,000 · Full Time Schedule: 3 week days & rotation of weekends (Weekends REQUIRED ) · ** EXCELLENT BONUS PROGRAM: Quarterly target bonus of up to 5% based on t ...
-
Urgent Care Physician- Night Shift
3 days ago
FCS, Inc. Lancaster, PA, United StatesPHYSICIAN - Urgent Care Lancaster PA Licensed M.O. in the Commonwealth of Pennsylvania Part of a larger movement of Federally Qualified Health Centers (FQHCs), which are community-based, non-profit organizations that provide a full range of primary and preventive healthcare to th ...
-
Physician
4 weeks ago
Uni Urgent Care Havre de Grace, United StatesJob Description · Job DescriptionPhysician · Reports to: Medical Director · FLSA Status: Exempt · Job Summary: Provides episodic care to patients following accepted standards and protocols. · Primary Job Duties: · Perform complete physical exams and assessments of patients in ...
-
Physician (Urgent Care)
4 weeks ago
Department Of Veterans Affairs Castle Point, United States Full timeSummary · This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appoi ...
Customer Service Specialist- Parkesburg Urgent Care - Penn Medicine Lancaster General Health
Description
POSITION SUMMARY:
Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services. Capable of coordinating and communicating effectively during increased volumes or with complex patients.ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
JOB REQUIREMENTS
MINIMUM REQUIRED QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Benefits At A Glance:
PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:
Disclaimer
PENN MEDICINE LANCASTER GENERAL HEALTHis an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.
