Sr Application Analyst - Naples, United States - Arthrex

Arthrex Naples, United States

4 weeks ago

Description

Requisition ID: 60040 Title: Sr Application Analyst -Enterprise Services Management Division: Arthrex, Inc. (US01) Location: Naples, FL

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Jira Developer/Admin to work on the Enterprise Services Management team of the Information Technology department. The Sr Applications Analyst will be part of a Global IT Operations Technology team responsible for administering the Atlassian platform and supporting all Jira products, plug-ins, and integrations. The role includes working directly with IT and Business teams to design, develop, test, and implement integrated Jira solutions, including Jira service desks. Excellent communications, analytical skills, and strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients BetterTM.

Main Objective:

Responsible to design and/or configure, analyze, implement, test, and maintain the organization's on-premise and cloud computing applications.

Essential Duties and Responsibilities:

Participate in application configuration, analysis, management, and maintenance in an enterprise environment, including (where applicable):
- Access administration and user onboarding.
- Issue resolution, patching, and performance monitoring.
- Reliability, backup, disaster recovery, and business continuity.
- Monitor system logs for unusual activity and escalate or make recommendations for resolution.
- Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.
Support user training activities.
Adhere to Quality System Procedures and Change Control.
Provide application end user support.
Respond, resolve, or escalate reported incidents.
Under management direction, may participate as SME for audits.
Responsible for coordinating application needs from back-end platforms through user interface.
Ensure stability, integration, and integrity of production systems.
Complete all QA Non-Conformance and Corrective Actions in a timely manner, as required.
Participate in assessment of application security and identity management requirements, where applicable.

Education/Experience

Bachelor's degree required
5 + years of relevant work experience required

Additional Duties & Responsibilities

Document system requirements, define scope and objectives, and create system specifications.
Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
Create and maintain application operational and instructional documentation as necessary.
Provide Level 2 and Level 3 on-call coverage support.
Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
Mentor junior Analysts.
Analyze business process potentials for streamlining and improvements in efficiencies.
Work with IT management and Business Analysts to provide direction in large cross-functional teams.
Provide technical training assistance for users, applications programming team, and other staff.

Specialized Skills

Proven experience as a key technical resource leading the design, configuration, testing, implementation, and operation of Jira Service Management solutions required.
Atlassian Administration experience required for tools, such as: Confluence, Jira Service Management, and Jira Software including advanced automations and workflows.
Strong technical analysis and process development experience required to define and develop "to be" business value-driven solutions. Experience with ITIL processes is a plus.
Excellent communication skills and customer service orientation.
Experience with Agile and Scrum and working on projects where multiple functions work in a matrix structure is a plus.
IT experience in a regulated environment preferred (Medical Device manufacturing industry experience is a plus).

Machine, Tools, and/or Equipment Skills:

Work with standard current computer applications, including but not limited to collaboration tools, email, word processing, spreadsheets, project management tools, diagramming tools; as well as Enterprise applications (where applicable): ERP, PLM, DMS, HRIS, CRM, MES, and BI.

Arthrex 2024 Benefits

Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free Onsite Medical Clinics
Free Onsite Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Applications Analyst I

1 week ago

County of Collier Florida Naples, United States

The Human Resources division is seeking a knowledgeable, detail - and customer - service oriented professional to serve in the role of Application Analyst I - HRIS. The Application Analyst I is responsible for performing a variety of technical tasks HRIS, Application, Analyst, Te ...
Applications Analyst I

1 week ago

Collier County, FL Naples, United States

Salary : $63, $70,090.00 Annually · Location : 3303 E. Tamiami Tr. (HR) Naples, FL · Job Type: Full Time, Regular · Job Number: 08788 · Department: Corporate Business Operation · Division: Human Resources · Opening Date: 05/24/2024 · Closing Date: 6/20/2024 11:59 PM Easter ...
Applications Analyst I

1 week ago

Collier County, FL Naples, United States

Salary : $63, $70,090.00 Annually · Location : 3303 E. Tamiami Tr. (HR) Naples, FL · Job Type: Full Time, Regular · Job Number: 08788 · Department: Corporate Business Operation · Division: Human Resources · Opening Date: 05/24/2024 · Closing Date: 6/13/2024 11:59 PM Easter ...
Sr Business Systems Analyst

6 days ago

Arthrex Naples, United States

Essential Duties and Responsibilities: · Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements. · Shape business requirements by making recommendations and suggesting alternatives to ...
Analyst (Hybrid)

2 weeks ago

National Bank Naples, United States Permanent

Attendance Hybrid Job Number 20211 Category Professional Status: Permanent Type of Contract Permanent Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 20-Feb-2024 Location: Naples, Florida City Naples Province/State Florida Area of Interest: Operations Loan Proce ...
Business Systems Analyst Principal

4 weeks ago

Arthrex Naples, United States

Essential Duties and Responsibilities: · Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements. · Manages and oversees large, long-range, or multiple complex projects. · Develops project scope, cost estimates, human reso ...
Senior Financial Analyst

2 weeks ago

ConnexPay Naples, United States

Location · Work from home (Remote) or any of our US offices - Atlanta, GA; Minneapolis, MN; Naples, FLThe Company · Founded in June 2017, ConnexPay is a payments company creating game-changing technology that is transforming modern e-commerce. As an innovative financial technol ...
Board Certified Behavior Analyst

3 weeks ago

Gpac Naples, United States

Job Description · Our client, a leading provider of applied behavior analysis (ABA) services, is seeking a dedicated Board Certified Behavior Analyst (BCBA) to join their team. As a BCBA, you will have the opportunity to positively impact the lives of individuals with autism spec ...
Sr Business Systems Analyst

2 weeks ago

GreyMatter Solutions Naples, United States

Title: Sr Business Systems Analyst - SAP HRIS · Full time Job · Location: Naples, FL Client is actively seeking a HR Business Systems Analyst who works directly with the HR & IT SAP teams If you have strong business acumen in the field of HR, have excellent interpersonal and coll ...
Sr Business Systems Analyst

3 weeks ago

Arthrex Naples, United States

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients BetterTM. We are committed to delivering uncom ...
TEMP-Data Scientist 1

4 weeks ago

Arthrex Naples, United States

Requisition ID: 60260 Title: TEMP-Data Scientist 1 Division: Arthrex, Inc. (US01) Location: Naples, FL · Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. The Data & Analytics COE -IT team at Arthrex i ...
Sr Business Systems Analyst

3 weeks ago

Arthrex Naples, United States

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients BetterTM. We are committed to delivering uncom ...
Travel Nurse RN

5 days ago

Supplemental Health Care Naples, FL, United States

Supplemental Health Care is seeking a travel nurse RN Interventional Radiology for a travel nursing job in Naples, Florida. · Job Description & Requirements · Specialty: Interventional Radiology · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · ...
RN - IR/IVR (Interventional Radiology)

2 weeks ago

All Medical Personnel Naples, United States

Specialty: RN-Interventional Radiology -Travel · Job Description · A radiology nurseis involved with the assessment, planning, and care of patients who undergo diagnostic, interventional, and therapeutic procedures. · Monitors patients during radiology procedures · Under the di ...
Travel Echo Technologist

1 day ago

Supplemental Health Care Naples, FL, United States

Supplemental Health Care is seeking a travel Echo Technologist for a travel job in Naples, Florida. · Job Description & Requirements · Specialty: Echo Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Des ...
POS Implementation Analyst

5 days ago

PNC Financial Services Group Naples, United States

Job Description · Job Profile · Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace ...
IT Architect Data

1 week ago

NCH Naples, United States

DEPARTMENT: · IT Administration · LOCATION: · 1100 Immokalee Road, Naples, FL, 34110 · WORK TYPE: · Full Time · WORK SCHEDULE: · 8 Hour Day · ABOUT NCH · NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is compr ...
Travel CT Technologist

2 weeks ago

Supplemental Health Care Naples, FL, United States

Supplemental Health Care is seeking a travel CT Technologist for a travel job in Naples, Florida. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Descrip ...
Technologist - travel

3 weeks ago

Ardor Health Solutions Naples, FL, United States Temporary

Ardor Health Solutions is seeking a travel Cath Lab Technologist for a travel job in Naples, Florida. · Shift: 10 hours, days · ~ Employment Type: Travel · Hospital · Ardor Health Solutions is looking for a Cath Lab Technologist to join our travel team in a Hospital setting, ...
Travel CT Technologist needed

2 weeks ago

Supplemental Health Care Naples, FL, United States

Supplemental Health Care is seeking a travel CT Technologist for a travel job in Naples, Florida. · Discipline: Allied Health Professional · Start Date: ASAP · Employment Type: Travel · Supplemental Health Care has been named Best in Staffing based on real feedback from our w ...