Senior Customer Service Representative - Orlando, FL
1 month ago
Job Summary
We are seeking a Senior Customer Service Representative to join our utility team in Orlando As a Sr. Customer Service Representative, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution.Responsibilities
- Build and maintain business relationship with customers by providing prompt and accurate service to promote customer loyalty.
- Support customer base by answering questions and concerns, as well as handling customer account inquiries and complaints which are escalated from other departments.
Job description
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