Service Admininstrative Assistant - Winston-Salem, United States - A Groundworks Company

Description

It's fun to work in a company where people truly BELIEVE in what they're doing
We're committed to bringing passion and customer focus to the business.

Tar Heel Basement Systems, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across North Carolina. With fully trained technicians, industry-leading products, and nationally backed warranties, Tar Heel Basement Systems is here to restore your foundation or crawlspace.

We're looking to hire a Service Administrative Assistant in Winston-Salem, NC. The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.

What we provide for our employees:

• Bi-weekly Pay
• Full-time nonseasonal work
• Superior training will ensure you start with immediate success
• Competitive and rewarding, family-oriented culture
• Advanced leadership training opportunities
• World-class training and support
• Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.

Job Responsibilities:

• Provide administrative support for timekeeping
• Obtain/acquire building permits
• Drive company vehicle regularly to obtain permits
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order to include scheduling maintenance
• Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems.
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Keeping customer records current and updated

What is required to join our team as a Production Administrative Assistant:

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

Groundworks is the nation's fastest-growing foundation repair company and a recognized leader in our field. We win every day by being the best at being better. We seek only the most hard-working and dedicated people to join our team. If you are a leader, seek to grow every day both personally and professionally, and are humble, hungry and ready to grind, you are a perfect candidate for our position. Contact our recruiter now and let's start a conversation about your future with our team.

Who is Groundworks?

With more than 50 locations across the USA, Groundworks is the fastest-growing foundation solutions company in the country

Recognized as a Top Workplaces USATM company and offering ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. That's why we're proud to be the Groundworks Tribe Our shared culture, resources, work ethic, and even the lingo we use to unite us as #OneTribe

When customers choose a local Groundworks company, they can feel confident they're hiring trusted local experts who will ensure the job's done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history.

It's the Groundworks difference

So come and help us make history. Join our Tribe

#Groundworks #StrongerTogether #OneTribe