Operations Manager, Guest Experience - New York

We are looking for a passionate Guest Experience & Sales Professional to bring the Nuovo experience to life. This is more than a sales role; it's a chance to guide guests on a transformative journey. · Welcome guests with genuine warmth and build authentic connections. · Guide th ...

Job Description: · The Guest Experience Manager leads the hotel's service culture and Guest Relations function, · Service Culture & LeadershipLead, inspire, and develop Guest Relations teams to deliver intuitive service. · Promote a culture of care that enables team members to cr ...

The Guest Experience Manager partners closely with Operations, Front-of-House teams, HR, and Leadership to elevate the overall guest experience. · Develop and implement guest experience standards service protocols best practices. · Lead initiatives that enhance guest satisfaction ...

Be the face of Hudson Yards as an ambassador and provide exceptional guest experiences. · You will be responsible for welcoming and engaging with visitors, promoting all Hudson Yards experiences and services in a professional and positive demeanor. · ...

The Guest Experience Manager will oversee the guest experience on a day-to-day basis. This may include interaction with guests throughout the lobby responding to guests needs ensuring satisfaction of all guests stay assisting with basic New York and hotel information. · ...

We are looking for a Guest Experience Ambassador at Faena New York to provide thoughtful and attentive service to our guests. · Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. · ...

We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the sophisticated guests. · This dynamic role is a combination of hospitality warmth with strategic upselling to elevate ...

The FAENA Movement is one of culture, art and community. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA ...

The Guest Experience Coordinator will support the Guest Experience Manager with the pre-event and event-time planning, organisation & management of the hospitality desk and team. · This is a contract position starting from the 6th of July to the 20th of July 2026, working on a cl ...

We are looking for a talented and experienced Guest Experience Manager to lead our efforts in providing exceptional service and ensuring our patrons have the time of their lives. · ...

The Guest Experience Manager is responsible for overseeing the full guest journey to ensure every interaction reflects the brand's standards of hospitality, · service and excellence.Oversee the end‑to‑end guest journey ensuring consistency quality and brand alignment. · Develop a ...

+We are seeking a Guest Experience Ambassador to warmly welcome each guest and ensure their experience is marked by ease, luxury, and genuine hospitality at Faena New York. · ...

The Guest Experience Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. · The Guest Experience Ambassador will be the first point of contact for visitors to the area, · making them f ...

The Director of Guest Experience will manage and lead the Guest Experience Team. They will be responsible for creating and implementing various activities associated with the overall guest experience to provide a product and level of service consistent and outstanding in quality ...

The Guest Experience Manager leads the hotel's service culture and Guest Relations function ensuring every guest interaction reflects The Manner luxury guest services standards brand expectations and ownership objectives. · This role owns the end-to-end guest journey including pr ...

The Guest Experience Manager provides support and services in accordance with Aman's Core Ambitions, Purpose, Brand Pillars, Values and Competencies.This position has an annual compensation rate of $86, · 000. · Serve as the point of contact throughout the guest journey, · Review ...

We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. · As a Guest Experience Agent(Overnight Agent) ...

The Guest Experience Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located on reception floor, and all public areas, the Guest Experience Ambassador will be the first point of c ...

We are seeking an experienced Guest Experience Specialist to support our customer service operations and deliver a high-touch, luxury-level customer experience. · ...

Join our team in Aman New York. East meets West and old meets new. Manhattan's iconic Crown Building is reimagined as Aman New York, where the city's original architectural splendour and Aman's harmonious design language collide, reimagining the inimitable tranquillity of Aman in ...

The Lincoln Center Summer Internship is a paid, 10-week internship for NYC undergraduate students passionate about the performing arts. · ...