- Serves as the technology and business process leader advising and implementing integrated core enterprise solutions.
- Works closely with stakeholders to understand business needs and translate them into solutions and participate in external networking and industry expertise forums to adopt best practice and bring ideas that influences BJ's digital core application landscape.
- Educates the organization on emerging trends, opportunities, and new technologies that can continue to help BJ's become more efficient and effective.
- Sets ambitious and clear portfolio vision and communicate 'the story' effectively to key stakeholders and team.
- Defines and develops digital core enterprise platform/services to enable strategic business priorities. Optimize enterprise portfolio to maximize the usage of tools and ensure tight integration across the ecosystem.
- Orchestrates the end-to-end employee experience journey to drive business process improvements and provide simple relevant data and insights.
- Defines metrics and track qualitative and quantitative value delivered from solutions.
- Manages extensive matrix interactions with multiple stakeholders across the organization.
- Leads a staff of software engineers, solution architects and support staff to deliver secure solutions that drive expected business benefits/ROI. Plays a player/coach, hands-on leader focused role.
- Provides thought leadership and acts as a trusted technical and functional adviser to the business and technology leadership team.
- Articulates with stakeholders to determine the benefits and/or tradeoffs associated with relevant technology solutions.
- Serves as a solution partner to critical stakeholders. Leads activities to provide business solutions for business initiatives, improvements, and strategies. Actively participates in capital and expense planning. Prepares, monitors, and manages capital/expense budgets.
- Responsible for project direction, management, and successful completion of assigned Business Plan Initiatives following System Development/Project Life Cycle and Change Management policies/procedures.
- Builds software solutions, applications, tools, and processes supporting critical functions and ensures that business areas have an overall positive experience with the technology function.
- Builds and maintains a high performing team by developing and recruiting top talent.
- Attracts, retains, manages, and mentors a team of software engineers with expertise across all relevant areas of technology. Possess experience in leading Agile transformation.
- Participates in technology driven initiatives that support the advancement of the technology stack creating a secure and current environment.
- Creates strong development practices, standards, and processes for code development.
- Guides decisions on technical architecture and strategy to ensure high levels of system and software scalability, performance, and availability.YEAR ONE CRITICAL SUCCESS FACTORS
The new VP IT Club Excellence should focus on the following:
- Partner with the business leaders and the enterprise IT function to create a successful shift from a reactive to a proactive technology environment where technology is enabling the business and driving increased revenue.
- Assess current state of technology within the organization and create a strategic roadmap that aligns with both the business and enterprise IT goals.
- Establish effective relationships with key stakeholders to include both internal IT leadership, and external IT solution providers.
- Set a delivery precedent including shorter-term value contributions and a clear, aligned roadmap beyond.
- Assess required talent needs and acquire, engage, and develop talent to establish a high-performing team.PROFESSIONAL EXPERIENCE/QUALIFICATIONS
The successful candidate should have 10+ years of software engineering experience in a leadership position, working with vendor and custom applications/solutions, as well as experience with implementations of large-scale projects. Overall technology and business experience and competencies should include:
- Strong Retail knowledge, POS experience, Software Development and Software Distribution in a 100+ store environment
- Toshiba ACE or related POS experience strongly preferred.
- Successful track record leveraging AWS and/or Azure Cloud technologies.
- Experience supervising team members, as well as champion efforts associated with talent management and development.
- Strong IT operations experience and systems analysis expertise.
- Large Program / Project Management experience.
- Experience with software contract negotiations and related financials.
- Desire to make processes and technologies better with a strong focus on delivery and execution.
- Ability to successfully manage through ambiguity and organizational change.
- Strong understanding of strategic planning and a creative problem-solving nature.
- Innovative digital leader with a proven track record of driving digital transformation of core operations.
- Effective communicator who can serve as a change agent in a culture which is deeply focused on embracing digital practices and leveraging technology.
- Politically astute; able to navigate complex organizations; demonstrated ability to achieve results through influence in a cross functional, global matrixed team environment.
- Assesses quickly with a track record of getting up to speed and adding immediate value to new situations.
- Exceptional ability to co-create and work collectively with various IT and business leaders and other key stakeholders.
- Effective change agent, can lead change, think out of the box, & make new ideas happen. Ability to communicate vision and strategy.
- Leadership Competencies:
- Enterprise Mindset
- Strategic thinking: takes a broad view of the business and IT to anticipate and plan for the future.
- Leads through influence, often without direct authority, persuading through use of data and facts; demonstrate sufficient gravitas; inspire and motivate others.
- Aligns and Engages the Team in the Vision: Provides clarity to each team member on their role in achieving the vision, strategy, and goals.
- Self-starter: Proactive, and willing to take on whatever work is required to get the job done
- Demonstrated ability to thrive in a fast-paced environment.
- Demonstrated ability to think creatively; anticipate problems and opportunities.
- Strong intellectual capital paired with equally strong emotional intelligence and "servant leadership".
- Possesses the right combination of strategic thinking and operational excellence. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $206,
VP IT Club Excellence - Marlborough, United States - BJ's Wholesale Club
Description
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ's
• BJ's pays weekly
• Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs*
o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending
*eligibility requirements vary by position
**medical plans vary by location
Job Summary:
The VP IT Club Excellence partners closely with critical business stakeholders and is responsible for leading the technology strategy development and execution for those areas. The portfolio includes a broad array of applications utilized in the clubs and gas stations including POS systems, workforce management systems, asset management systems etc. The highly transformative role is critical to ensure a seamless intersection of Omni-Channel digital system growth with backend system functionality. This role will be highly customer focused and look for ways to enable our front-line employees to do their jobs effectively and serve our members.
Reporting directly to the EVP, Chief Information Officer, the VP IT Club Excellence will drive the transformation of the core technologies that run our clubs to support BJ's efficiency, growth, and automation priorities. Working in close collaboration with stakeholders, this highly visible role works to align priorities, drive standards, and focus on the execution and delivery of outcomes and results. This strategic leader will provide advice and counsel on strategic decisions, solution strategies and program implementation services to BJ's user and vendor organizations. The VP IT Club Excellence should possess a strong business understanding and technology acumen for existing system applications, as well as, providing a leadership role and vision for the future of retailing in these respective areas.
The VP IT Club Excellence plays a leadership role in delivering current BJ's business goals, as well as adherence to Project Life Cycle, Cost Controls, Change Management, Regulatory Compliance and Sarbanes-Oxley standards and procedures.
Key responsibilities include: