- Design and execute warehouse workflows, optimize layout planning, and establish KPIs to meet performance targets and client SLAs.
- Manage, train, and motivate warehouse staff. Oversee labor planning, shift scheduling, and staffing based on volume trends and business needs.
- Implement and refine SOPs to drive consistency, improve quality, reduce errors, and support continuous improvement initiatives.
- Ensure accurate inventory tracking and reconciliation, minimize shrinkage, and maintain product quality through robust QC processes.
- Supervise the receipt, put-away, picking, packing, and shipping of goods, ensuring all activities are completed safely and on time.
- Act as the point of contact for client operations teams. Address concerns, resolve complaints, and ensure a high level of satisfaction.
- Monitor and analyze operational metrics, generate weekly/monthly performance reports, and develop actionable insights to improve efficiency.
- Uphold all safety standards, ensure regulatory compliance, and champion a culture of safety across the warehouse.
- Bachelor's degree in Supply Chain, Logistics, Business, or related field
- 5+ years of progressive experience in 3PL or warehouse operations, including team management
- Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs
- Experience in process design, warehouse planning, and cost control
- Excellent problem-solving, communication, and leadership skills
- Ability to analyze data and translate findings into operational improvements
- Bilingual in Mandarin is REQUIRED
- Prior experience with high-volume e-commerce fulfillment
- Background in both manual and automated warehouse environments
- Familiarity with lean methodologies and continuous improvement frameworks
- Ability to thrive in a fast-paced, deadline-driven environment
- The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
- A diverse, inclusive work environment, where you can make a significant impact on 's regional presence.
- A competitive salary and benefits package, including health insurance, pension, and performance bonuses.
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Warehouse Manager - Perth Amboy - JD, Inc.
1 week ago
Description
[About ](NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, is China's largest retailer by revenue.
Learn more about us:
Job Details]
Job Title: Warehouse Manager - Bilingual Mandarin
Location: Perth Amboy, NJ
Pay Rate: $90,000
Key Responsibilities:
Operational Leadership:
[About ]
(NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. 's business has expanded across retail, technology, logistics, health, industrials, property development and international business. is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
[Our Global Business]
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, continues to expand in markets where our competitive strengths shine. Currently, 's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
[International Logistics]
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