Service Coordinator - San Bruno - Cardinale Auto Group

    Cardinale Auto Group
    Cardinale Auto Group San Bruno

    1 week ago

    Description

    CardinaleWay Hyundai/Genesis San Bruno is looking to add a full-time customer service representative to its growing team of motivated individuals. A person in this position should possess excellent communication skills both in person and over the phone and have a friendly-upbeat attitude.
    Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard - we strive to create outstanding and long-lasting relationships. This means listening, caring, and understanding. After forty years of success, we're proud to call ourselves one of the nation's top-performing dealer groups.
    What We Offer

    • Health, Dental, and Vision offered after 90 days
    • Each year we look to provide the very best insurance we can offer.
    • 401k provided by Empower
    • Ancillary insurance provided by Allstate
    • FSA offered.
    • Life Insurance provided for and paid by Cardinale Automotive Group.
    • Opportunities for professional development and career advancement
    Responsibilities
    • Conduct inbound and outbound phone calls
    • Greet Service customers
    • Schedule and confirm appointments
    • Follow up with prospective customers
    • Demonstrate behavior consistent with our company's values in all interactions with customers and coworkers
    • Follow a daily work plan and be able to complete daily tasks by utilizing CRM tracking system
    • Maintain and update customer information in CRM platform
    • Other duties as assigned
    Qualifications
    • Previous experience working in a BDC center is a plus, but not required
    • Strong verbal and written communication skills
    • Organized and team oriented
    • Ability to type efficiently and effectively
    • Professional appearance and eager to improve on all aspects
    • Valid driver's license and clean driving record
    Working Conditions:
    • Office environment with standard office hours; some flexibility may be required

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