Product Support Engineer - Evanston, IL
1 month ago
Job summary
This hands-on technical role is ideal for someone who enjoys problem solving across hardware, software , audio systems and field installations , and who wants to help build technical systems and operational processes from the ground up.
- Support product development testing documentation troubleshooting field service manufacturing support and technical customer support.
- Diagnose technical issues develop structured action plans troubleshoot hardware firmware DSP system-level issues design execute amplifier power supply speaker test setups create assembly manufacturing installation documentation train installation teams provide technical support distributors customers assist new product launches regional ramp-ups travel Chicagoland U.S. markets identify continuously improve technical operational processes.
Job description
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