- Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
- Monday to Friday, Rotating Saturday / Hours of 9:30am to 6:00pm
- High School Diploma or Equivalent (GED)
- Less than 1 year of Clerical/Administrative
- Insurance experience and/or customer service
- 1-2 years prior experience required for Lee Health Solutions
- none required
- Basic Life Support (BLS) may be required at some locations within 90 days of hire.
Customer Service Representative - Cape Coral, United States - Lee Health
Description
Location:Surfside Outpatient Center -2441 Surfside BlvdCape Coral FL 33914
Department: LPG Primary Care - Surfside
Work Type: Full Time
Shift: Shift 1/9:30:00 AM to 6:00:00 PM
Minimum to Midpoint Pay Rate:$ $18.75 / hour
Summary
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
Required:
Required:
Preferred:
Required:
Required:Preferred:Additional Requirements:
US:FL:Cape Coral