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    Operations Specialist - Fort Worth, United States - Truenorthfleet

    Truenorthfleet
    Truenorthfleet Fort Worth, United States

    1 week ago

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    Description

    **Operations Specialist - New Driver Onboarding - Fort Worth, TX**

    at TrueNorth Fort Worth, Texas, United States **TrueNorth** is a new kind of trucking carrier. Our mission is to deliver greater than industry-standard profits to the people who do the work, truckers Our software automates the busywork of trucking so truckers can focus on what matters -- providing safe, best-in-class service to shippers and operating great businesses.

    TrueNorths core business and reason for being is keeping independent truckers up and running. We succeed when our customers are making the most of their driving time.

    **Responsibilities**

    The **Ops Specialist for Onboarding & Compliance** will support bringing new owner-operators on board as members of the TrueNorth fleet and keeping our growing fleet in compliance with regulations. This is a critical role in a fast-growing start-up. There is room for both growth and increasing responsibility within this role and for transition to other roles at TrueNorth for motivated and successful candidates.

    **Specific Duties**

    Fielding questions from prospective drivers by phone email

    Helping prospective drivers understand and complete application paperwork

    Soliciting information & documents--by phone & email--to maintain complete, current driver files

    Applying in person at state and county offices for vehicle registrations & related documents

    Interpreting and ensuring compliance with various state & federal agency regulations

    Maintaining driver-files, moving documents between paper and digital filing schemes as needed

    Developing and implementing processes and continuous improvements

    Other duties as assigned

    **Desired Background & Skills**

    Great customer service ethic and telephone communication skills

    Perseverance, flexibility & a positive attitude -- Willingness to change tacks and think outside the box when presented with obstacles

    Desire to work in a fast-paced environment with frequent growth and change

    Ability to work professionally and effectively with officials at local government agencies

    Attention to detail and superb organizational skills

    Competence and persistence in troubleshooting all kinds of problems (including technical computer, printer errors)

    Proficiency in document management software -- AdobeScan, PDF reader & editor applications, Docusign, Dropbox or equivalent(s)

    Experience with a county tax office or other government agency welcome, not required

    Experience in an administrative or safety role at with a motor carrier also welcome

    ****Why youll like working at TrueNorth:****

    An opportunity to make a real impact on the trucking industry

    A collaborative team of people who are excited for you to join and who will have your back

    A clear career path with opportunities for development, both personally and professionally

    Three different Medical insurance plans to suit your and your family's needs

    Dental and Vision insurance

    401k

    Generous PTO plan

    Competitive salary

    Competitive equity

    TrueNorth is an equal opportunity employer. We believe diversity in ethnicity, culture, gender, age, and life experiences is what sets us apart, and we commit to celebrating diversity in every single hire.



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