- Provide expert technical knowledge during the sales process by demonstrating superior product, automation, and application understanding for our bioprocess downstream hardware and software.
- Maintain good communication with customers and gather information on the customers' needs, relaying that information to the sales force to identify present and future customer needs and to enhance customer relations.
- Develop, coordinate, and deliver training on products and applications within assigned region.
- Improve customer satisfaction and retention through troubleshooting and continuing education on application of our products in customer processes.
- Use market and product knowledge to assist sales team in developing sales, marketing, and customer account sales strategies. Provide competitive product insight and provide regular feedback on customer satisfaction and needs to internal stakeholders.
- Bachelor's degree in life sciences, engineering, or relevant field.
- Over 3 years of Engineering or Scientific experience in Biotech, Pharma, Engineering, or Commercial manufacturing.
- Ability to travel up to 70%
- Chromatography and Filtration manufacturing scale equipment design and advanced operation.
- Strong working knowledge of Control systems and Instrumentation. Extensive UNICORN/text editing practical experience is desirable.
Field Application Specialist- Downstream Hardware - Boston, United States - Danaher Corporation
Description
Be part of something altogether life-changing
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.
Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.
The Downstream Hardware Field Application Specialist for Cytiva is responsible for providing technical expertise during pre-sales discussions, instrument demonstrations, customer training, post-sales support, seminars, and promotional events. This role should be able to evaluate a customer's process to identify solutions and provide the necessary tools, information, and support to obtain additional sales.
This position is part of the Downstream Hardware Modality located in Bioprocess and will be fully remote. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.
What you will do:
Who you are:
It would be a plus if you also possess previous experience in:
At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
This job is eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit
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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.