Housekeeping Manager - Fort Lauderdale
2 days ago
Job description
When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us.
As a Housekeeping Manager, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life.
Benefits Offered:
Employee Referral Program $
Bonus Program $
Merit Increase $
Paid Vacation
Flex Days
401k with Employer Contribution
Medical, Dental, Vision
Life Insurance
Long-term/Short-term Disability
Accident Insurance
Critical Insurance
Our Housekeeping Manager makes a difference by:
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
As Housekeeping Manager, you will:
To be successful in th
Maintain a friendly, cheerful, and courteous demeanor at all times
Oversee day to day activities of housekeeping and laundry team
Ensure clean guest rooms and public areas
Obtain list of rooms to be cleaned and prospective check-outs to prepare work assignments
Inspect guest rooms, public areas, pool etc. after being cleaned by Housekeeping to ensure quality standards
Effectively coordinate the efforts of Housekeeping with the Front Office, Laundry, and Maintenance departments
Document and resolve issues with discrepant rooms with Front Desk
Prepare, distribute, and communicate changes in assignment sheets/work boards
Hire, train, schedule, evaluate, motivate, and coach employees
Observe service behaviors of employees and provide feedback to individuals; continuously strive to improve service performance
Listen and respond appropriately to concerns of other employees
Handle guest problems and complaints seeking assistance as necessary
Sets positive example for guest relations
Manage linen inventory and guest supplies and order as needed
Work effectively with Maintenance Department on guest room maintenance needs
Ensure all employees have proper supplies, equipment, and uniforms
Assist in all lost and found procedures
Follow company safety and security procedures, report maintenance issues, safety hazards and accidents
Comply will all company and brand standard
To be a successful Housekeeping Manager, you need:
A professional demeanor, clear communication skills and the ability to support interdepartmental teams to reach the common goal.
Support all coworkers and treat them with dignity and respect.
Minimum Requirements:
The Housekeeping Manager role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance.
MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve.
MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call extension 203.Please leave a message and a member of our Human Resources team will return your call within three business days.
Alternatively, an email may be sent to "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
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