Recovery Support Specialist/Driver - Mesa, AZ
6 hours ago
Job description
Position Overview
S.T.A.R. is seeking a dedicated and experienced Behavioral Health Technician (BHT) to serve in the role of Recovery Support Specialist (RSS) within our licensed Outpatient Treatment Center (OTC).
This is a direct-care behavioral health position working with individuals living with general and/or serious mental illness in a structured day treatment setting. This role requires strong clinical support skills, documentation ability, crisis intervention experience, and a commitment to recovery-oriented care.
As a BHT, you will provide screening support, individualized service planning, life skills training, advanced coping skills instruction, case management, crisis intervention, and group facilitation while contributing to a structured and recovery-focused treatment environment.
Essential Duties & Responsibilities
Clinical & Treatment Services
- Facilitate structured therapeutic groups and 1:1 member interactions
- Assist in screening and assessment processes
- Collaboratively develop and contribute to Individualized Service Plans (ISPs)
- Provide life skills and advanced coping skills training
- Conduct outreach calls and engagement support
- Collaborate with the clinical team, family members, and primary care providers
- Make appropriate referrals to internal programs and community-based organizations
- Utilize verbal de-escalation and behavioral intervention techniques
- Implement crisis intervention as needed and follow disruption policy procedures
- Provide meaningful input during daily staffing to ensure quality member care
Documentation & Compliance
- Complete group sheets, progress notes, and required EHR documentation
- Follow quality assurance and Article 10 documentation standards
- Apply member handbook regulations consistently
- Attend required clinical oversight and supervision trainings
Treatment Milieu & Member Supervision
- Supervise and monitor members in the treatment environment
- Maintain a recovery-focused and trauma-informed atmosphere
- Ensure all members sign in and out appropriately
- Assist members with independent living skills (ILS) and chore support
- Conduct Food Share and hygiene support services
Transportation & Program Support
- Drive a 10-passenger van to transport members (if designated as a driver)
- Assist with monthly outing schedules
- Perform opening and closing duties
- Cover reception area as needed
Additional Responsibilities
- Participate in required staff meetings and trainings
- Assist in training interns, volunteers, and new hires
- Utilize Microsoft Outlook and Teams for communication
- Appraise management of any conflicts or program suggestions
- Other duties as assigned
Requirements
Education
GED or High School Diploma
Experience:
Must have a personal lived experience of mental health and/or substance abuse issues and is living in recovery and willing to share their experience to assist others.
Qualifications
- Experience working as a Behavioral Health Technician (BHT) required
- Experience facilitating groups and completing clinical documentation
- Knowledge of crisis intervention and de-escalation techniques
- Strong communication and teamwork skills
- Ability to work in a structured behavioral health setting
- Valid driver's license (if applying for driver role)
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