part-time receptionist - , IL, United States - Alden Estates of Orland Park

Description

Alden of Orland Park, a 5-Star quality rehabilitation and nursing facility, is looking for a part-time receptionist to join our team

This position is perfect for students, shifts are 4-8pm during the week and 8am-2pm or 2-8pm on the weekends

JOB SUMMARY:

Responsible for assisting in overall office operations. Directs, plans, coordinates, and administers the overall operation of the front desk.

QUALIFICATIONS:

• High school education or equivalent; some college preferred.


• Must be knowledgeable of administrative practices, procedures, and guidelines.


• Accurate typing, filing and record keeping skills.


• Good communication skills.


• Must be able to read, write and speak the English language in an understandable manner.


• Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.


• Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and general public.


• Must possess leadership and supervisor's ability and willingness to work harmoniously with other personnel.


• Must have patience, tact, a cheerful disposition, and enthusiasm.

PHYSICAL REQUIREMENTS:

• Must be able to move intermittently throughout the workday.


• Must be able to cope with the mental and emotional stress of the position.


• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met.


• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, visitors, personnel, and support agencies. E. Must be in good general health and demonstrate emotional stability.


• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people.


• May be required to lift and move equipment and supplies, etc., in excess of fifty (50) pounds throughout the work day.


• Must have a pleasant speaking voice.

ESSENTIAL FUNCTIONS:

• Follow established departmental policies and procedures, including appropriate dress code.


• Meet with the lead receptionist on a regularly scheduled basis to assist in identifying and correcting problem areas, and/or the improvement of service.


• Complete performance evaluations timely (if applicable).


• Answer the telephone promptly and politely, screen all incoming calls according to facility policy. Take messages and relay them promptly to the proper individual.


• Greet and direct all visitors to sign in.


• Type, file, copy materials and maintain all files, records equipment, and supply items as assigned.


• Prepare reports, assignments and correspondence as needed and directed by Administrator.


• Receive, sort, direct mail, and fax information.


• Maintain cordial relationships with all residents, staff, public agencies, visitors and callers.


• Perform other related duties as assigned.