Operations Manager III - Atlanta
11 hours ago

Job description
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes.
7 years of experience in managing supply chain or logistics.
7 years of experience in a customer or client-facing role supporting Operations.
Preferred qualifications:
MBA or Master's degree in a related field or CSCMP certification.
Certifications in Operations Six Sigma or other relevant operations coursework.
7 years of experience using data analysis to drive decision making.
7 years of experience building relationships with stakeholders or clients.
5 years of Fulfillment, Logistics or relevant operations experience.
Experience in data center equipment environments or computer component manufacturing with knowledge of SQL and analytics.
About The Job
A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe.
As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company.
Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
In this role, you will be the leader of how Google optimizes logistics processes while incorporating current industry standards and best practices.
You will be responsible for process improvement recommendations, change management, standardization of user documentation, creating processes that drive action and interacting with all partner teams.
You will lead new project initiatives for the Americas server operations logistics with a duration of three months to two years, create Business Requirements Documents (BRD), work with key stakeholders, drive innovation, understand operational impacts and create presentations/documents for the leadership team.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running.From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible.
We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them.
We keep our networks up and running, ensuring our users have the best and fastest experience possible.The US base salary range for this full-time position is $132,000-$194,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Responsibilities
Leverage logistics software and systems (e.g., TMS, WMS, ERP) to manage and track shipments, analyze data, and improve communication.
Oversee external logistics partnership by managing and monitoring metrics for Key Performance Indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements.
Manage quarterly budgets, invoice control, and capital improvement projects within your locations. Manage relationships with multiple internal customers at data centers.Manage the complete order fulfillment cycle from order receipt to final delivery, ensuring accuracy and adherence to customer requirements and delivery schedules.
Serve as the primary logistics contact for customers, proactively communicating order status, shipment tracking, potential delays, and resolving any logistics-related issues promptly and professionally.
Google is proud to be an equal opportunity workplace and is an affirmative action employer.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
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