Account Coordinator - Dubuque
3 weeks ago
Job summary
The Account Coordinator supports the account management team to provide exceptional service to MedOne's clients and business partners. The Account Coordinator works collaboratively with and through MedOne personnel to effectively maintain processes, resolve client and member inquiries,and contribute positively to account management team and company goals.
- Assists account management and member advocate teams with research, resolution, and reconciliation of member and client issues such as cost share and eligibility inquiries
- Provides and clarifies plan design and process information to internal teams to help resolve issues and improve efficiencies
Job description
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