Service Writer GMC of Vacaville - Wise Auto Group

Description

At GMC of Vacaville, we pride ourselves on creating a culture where respect and dignity for the customer are paramount. Our team members are the cornerstone of our success, and we foster an atmosphere of growth through hard work, collaborative effort, and innovative thinking. Integrity and honesty stand at the core of all our business dealings. If the automotive industry sparks your interest and you're keen on forging a career within this dynamic field, we invite you to join us

Job Duties/Responsibilities:

• Recommend vehicle repair and maintenance to customer and promote sale of products and services mutually beneficial to customer and dealership
• Build relationships with customers to promote repeat and referral service business
• Building Customer Satisfaction & Loyalty.
• Energetic responsiveness to every customer, on the phone and in the store
• Must be a team player, and good at working with our guests and our employees.
• Additional bonus money earned if the advisor participates in our service drive retention program.
• Willing to continually learn new technical information and techniques in formal training sessions in order to stay ahead of the rapidly changing automotive technology world.

• 2+ years Automotive Service Advisor experience
• Proven track record of excellent customer satisfaction scores
• Strong sales skills and ability to generate profit
• Positive attitude, and works well with a team
• Excellent customer service skills, and ability to keep great CSI
• Highly energetic
• Organized & professional

• Excellent pay structure
• 401k plan with matching
• Opportunities for advancement
• Medical benefits
• Dental, vision plans

• No

• Dependablemore reliable than spontaneous
• People-orientedenjoys interacting with people and working on group projects
• Adaptable/flexibleenjoys doing work that requires frequent shifts in direction
• Achievement-orientedenjoys taking on challenges, even if they might fail

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

• Monday to Friday

• Automotive: 2 years (Required)
• Service Advisor: 2 years (Preferred)

• High school or equivalent (Preferred)