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    Network Analyst - College Station, United States - Reynolds & Reynolds Inc

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    Description

    Position description:


    As a Network Analyst, you will be responsible for the maintenance, installation and troubleshooting of the Reynolds Integrated Telephone System (RITS).

    Our telephony system is used in automotive dealerships around the country and this role will allow you to experience and develop dynamic troubleshooting, problem solving and customer service skills.

    Your duties would include evaluating and troubleshooting computer systems, voice and data networks, proprietary software, and peripheral hardware.

    You could also have the opportunity to advance into testing PC/Server hardware and networking appliances, creating/modifying technical documentation, evaluating new devices for use with RITS, or developing hardware testing and production processes.


    Requirements:
    PC troubleshooting experience
    Strong verbal and written communication skills
    Computer networking and phone systems experience, a plus
    Customer service or field service experience, a plus
    Technical documentation skills, a plus
    CCNA or A+ certifications, a plus


    Benefits:
    Our associates receive medical, dental, vision, and life insurance.

    We also offer company contributions to your HSA, 6% match on 401 (k), and a work/life balance with paid time off.

    At our College Station facility, we also have an onsite medical center and you can participate in company-sponsored events such as our Annual Family Picnic.

    Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
    PC troubleshooting experience. Strong verbal and written communication skills. Computer networking and phone systems experience, a plus. Customer service or field service experience, a plus. Technical documentation skills, a plus. CCNA or A+ certifications, a plus
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