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    Customer Service Associate - Boston, United States - Complete Staffing Solutions

    Complete Staffing Solutions
    Complete Staffing Solutions Boston, United States

    3 weeks ago

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    Description

    Contract:
    June – September, possible extensions

    Hours:

    7:30am-3:00pm


    Environment:
    Boston, MA

    Parking onsite


    Pay:
    $20-24/hour

    Position Summary

    To provide outstanding customer service and direction to all agencies physically picking up product.
    Manage product selection.

    Utilize eCommerce and Warehouse Management systems in order to ensure a high level of customer satisfaction related to food quality, ordering, and pick-up or delivery.

    Position Essential Duties And Responsibilities

    Determine the daily selection of product for restocking and replenishment.
    Assist with outreach of full pallets through the Marketplace and scheduling one-off appointments.
    Maintain inventory accuracy.
    Collaborate with Inventory Control on product selection and movement.
    Insure proper invoicing
    Collaborate with Agency Relations, Inventory Control and Warehouse Managers to problem solve issues as they arise.
    Develop relationships with partner agencies to identify opportunities to increase pounds distributed

    Knowledge, Skills And Abilities

    Excellent communication and customer service skills
    Strong sales or retail skills
    Ability to work positively and professionally with people of diverse experiences and backgrounds
    Personable
    Ability to work in a fast-paced environment
    Proficient with Microsoft Office
    Experience with Salesforce desirable
    Detail-oriented with strong follow-through and time management skills
    Ability to collaborate with other departments

    Mandatory Education And Experience

    High School Diploma or equivalent required; Associate's Diploma preferred or at least 2 years of directly related experience
    Experience working in operations/warehousing is a plus
    Foodservice, Food Safety, or other directly related work experience is a plus
    Experience navigating in a Warehouse Management System to perform data entry functions preferred
    Bi-lingual Spanish and/or Haitian Creole skills is a plus

    Physical Demands

    Lift or carry up to 50lbs
    Ability to stand/sit up to 3 hours at a time
    Ability to work within an open air/cubicle environment
    Willingness to learn to operate material handling equipment and obtain certification

    The post Customer Service Associate appeared first on Complete Staffing Solutions.
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