Personal Shopper Lead - Wentzville
1 month ago
Job summary
The Personal Shopper Lead assists management with the supervision of associates in assigned areas of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines;Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for forklift spotting and handling hazardous materials.
Supports the Sam's Club ecommerce plan in the club by overseeing operations of the ecommerce programs (for example, Club Pick Up, Ship From Club); auditing customer feedback;
Executes the Sam's Club Pickup plan in the club by updating key performance indicators.
Job description
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