Jewelry Sales Associate - New York
3 days ago
Job description
Location:
Onsite ,New York
Job Summary:
We are seeking a motivated and customer-focused *Jewelry Sales Associate* to join our team . The ideal candidate will work closely with clients, providing personalized guidance and support throughout their jewelry purchasing journey.
Key Responsibilities:
- Act as the primary point of contact for clients, providing exceptional service and guidance on jewelry selection, customization, and purchasing.
- Build and maintain strong relationships with clients, ensuring a seamless and memorable shopping experience.
- Conduct virtual consultations to understand customer needs and provide tailored recommendations.
- Travel as needed to meet clients for inperson consultations, presentations, and fittings (travel required for a few days each month).
- Maintain uptodate knowledge of Friendly Diamonds' products, including labgrown diamonds and sustainable jewelry offerings.
- Work collaboratively with internal teams to fulfill orders and address customer queries.
- Track and achieve sales targets while ensuring customer satisfaction and loyalty.
- Handle postsale followups, including feedback collection and addressing any concerns.
- Proven experience in sales, customer service, or a related role (experience in the jewelry industry is a plus).
- Excellent communication and interpersonal skills with a focus on building client relationships.
- Ability to work independently in a remote environment and manage time effectively.
- Willingness to travel within the USA for client meetings a few days each month (expenses covered by the company).
- Strong organizational skills and attention to detail.
- Passion for jewelry and sustainability is a plus.
- Familiarity with CRM tools and ecommerce platforms is advantageous.
What We Offer:
- Competitive salary with performancebased incentives.
- Opportunities for professional growth in a dynamic and innovative company.
- Travel reimbursements for client appointments.
- Training and development in sustainable jewelry practices.
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