Customer Service Specialist - Phoenix - Tessenderlo Group

    Tessenderlo Group
    Tessenderlo Group Phoenix

    1 day ago

    $50,000 - $85,000 (USD) per year *
    Description
    Company Description
    Tessenderlo Kerley, Inc. is a company of diverse businesses unified by shared values and vision. We serve the agriculture, mining, industrial and water reclamation markets with a broad range of products and technologies, worldwide. Serving these customers well is a passion and a commitment-one that the people of Tessenderlo Kerley find rewarding, empowering and meaningful.
    If you want the work you do to make a positive impact on the world in which we live, and work alongside innovative, quality-focused people of vision, Tessenderlo Kerley is the right place for you.
    Job Description
    Job Description
    Are you a supply chain-savvy problem solver who takes pride in accuracy, responsiveness, and delivering exceptional service? As a Customer Service Specialist, you'll play a key role in supporting both internal teams and external customers throughout the full order process.
    This role is ideal for someone who thrives in a fast-paced environment, pays close attention to the details, and approaches every challenge with a solutions-first mindset. You'll ensure orders flow smoothly, troubleshoot issues before they impact the customer, and build strong relationships that support our long-term business success.
    Please Note: This role is primarily office-based. After 90 days, you'll have the opportunity to work from home up to 1-2 days per week.
    Why Join Us?
    Make a Real Difference - Support vital order management, delivery performance and product accuracy across our customer base.
    Be the Bridge - Collaborate with our Sales, Operations and Supply Chain teams to ensure a smooth customer journey from order to invoice.
    Sharpen Your Expertise - Gain hands-on experience with SAP, expand your product knowledge and learn the intricacies of our growing business.
    Grow Your Career - Be part of a team that values cross-training, continuous improvement and internal mobility.
    What You'll Do:
    Manage customer orders via phone, email and fax using Microsoft Products & SAP.
    Maintain and invoice orders post-shipment, process pricing changes and update customer master data.
    Respond to customer inquiries, troubleshoot delivery or product concerns, and provide timely resolutions.
    Partner with internal departments (Sales, Operations, Transportation) to deliver exceptional service and order accuracy.
    Support month-end close and related reporting or administrative tasks in collaboration with Shared Services.
    Participate in cross-training and continuous improvement of department systems and processes.
    Assist with training and onboarding of new team members as needed.
    Maintain professionalism in a fast-paced office environment with occasional extended hours or weekend work.
    Qualifications
    What You'll Bring

    • 3-5 years of customer service experience (order management or related field preferred).

    • Associate degree or higher preferred (or equivalent experience).

    • Familiarity with SAP is a big plus.

    • High attention to detail.

    • Understanding of supply chain or logistics operations is beneficial.

    • Strong Microsoft Office skills (Excel, Outlook, Word, PowerPoint).

    • Excellent communication, adaptability and problem-solving abilities.

    • Industry experience in mining, refineries, agriculture, or bulk liquid shipments is a plus.
    Additional Information
    Why join Tessenderlo Kerley:
    Working at Tessenderlo Kerley
    • Work/life balance
    • Fun and rewarding environment
    • Learning, development and teamwork
    • Community involvement/outreach
    • Challenging and meaningful work
    Benefits & Rewards:
    • Medical-Dental-Vision-Prescription (Low employee premiums)
    • 401(k) plan with dollar-for-dollar matching up to the first 5% of employee contribution
    • 401(k) company retirement contribution at year-end, equal to 4% of annual base salary
    • Short-term incentive awards based on measured performance criteria
    • Life Insurance (2x annual base salary)
    • Paid vacation and sick time, and 10 paid holidays per year
    • Tuition Reimbursement: Up to $5,000 per calendar year (non-taxable)
    • Adoption Assistance: Up to $7,500 in reimbursement assistance
    • Paid maternity and parental time off
    • Business Travel Life & Accident Insurance
    • Flexible Spending Account
    • Telemedicine program for you and your dependents
    • Long-Term Disability insurance
    • Company referral program
    Tessenderlo Kerley is part of Tessenderlo Group, an industrial group that focuses on agriculture, valorizing bio-residuals, machinery, mechanical engineering, electronics, energy, and providing industrial solutions with a focus on water. With its headquarters in Belgium, the group is active in over 100 countries, and it has a global team of more than 7,000 employees. Its belief that "Every Molecule Counts" is at the heart of the strategy of the group: Tessenderlo Group continually strives to valorize its products and processes to the maximum and to add value to everything it does. For more information about Tessenderlo Group, its people, and its brands, please visit
    Tessenderlo Kerley, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    Videos To Watch
    * This salary range is an estimation made by beBee
  • Work in company

    Service Specialist

    Only for registered members

    We are seeking a professional and customer service focused Service Specialist to join our dynamic team. · High School Diploma or GED · Minimum of 1 year work experience in a customer services field · ...

    Phoenix $16.50 - $19.50 (USD)

    1 month ago

  • Work in company

    IT Service Specialist

    Only for registered members

    Responsibilities: · Issue Resolution · Actively address and resolve technical and usability issues experienced by the Staff and Students. · Adhere to OLA and SLA metrics defined in the Incident Management process. · Adhere to the Incident Management process, defined by Tulsa Weld ...

    Phoenix, Arizona, , United States

    1 week ago

  • Work in company

    Customer Service Specialist Customer Service Specialist

    Only for registered members

    We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. · Receive, investigate, and respond to all customer inquiries regarding shipments, products, and complaint ...

    Phoenix

    1 month ago

  • Work in company

    Client Services Specialist

    Only for registered members

    The Client Services Specialist helps maintain and develop existing business with current clients, · and acts as a liaison between partner organizations and Maricopa Ambulance. · ...

    Phoenix

    1 month ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    +h2>Job Summary · This is a full-time role for a Customer Service Specialist based in the Greater Phoenix Area. · Proven skills in Customer Support and ensuring Customer SatisfactionStrong Phone Etiquette and ability to manage inbound/outbound calls effectivelyExperience in deliv ...

    Phoenix

    1 month ago

  • Work in company

    Patient Services Specialist

    Only for registered members

    The Patient Services Specialist will be responsible for checking in patients, scheduling appointments correctly and accurately pursuant to provider scheduling protocols. The specialist will also interact with patients and their families, answer questions and complaints, and maint ...

    Phoenix

    1 month ago

  • Work in company

    Field Services Specialist

    Only for registered members

    Lutron is seeking a Field Services Specialist to join our dynamic team serving the Phoenix, AZ area. · Deliver exceptional customer service by providing on-site support and technical expertise to Lutron clients. · ...

    Phoenix

    1 month ago

  • Work in company

    Field Service Specialist

    Only for registered members

    Phoenix, Arizona / Remote - Field Based · Metrohm USA delivers technical solutions, trusted partnerships, and tangible results. Join us · We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high-precision laboratory instruments and solution ...

    Phoenix $75,000 - $85,000 (USD)

    1 week ago

  • Work in company

    Order Services Specialist

    Only for registered members

    The Order Services Specialist role involves ordering, tracking, and confirming receipt of Title and Homeowner/Hazard Insurance documentation. This position supports the Loan Processor by ensuring all required third-party documents are requested, monitored, and properly documented ...

    Phoenix

    2 weeks ago

  • Work in company

    Servicing/Collections Specialist

    Only for registered members

    This role requires serving as the primary point of contact for all active loan accounts. Key responsibilities include responding to borrower inquiries, managing collection efforts, negotiating payment arrangements and ensuring compliance with applicable financial regulations. · ...

    Phoenix $20 - $25 (USD) Full time

    1 month ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    This is a full-time, on-site role for a Customer Service Specialist based in the Greater Phoenix Area. · Handle inbound inquiries · Ensure customer satisfaction by providing excellent service · ...

    Greater Phoenix Area

    1 month ago

  • Work in company

    Patient Services Specialist

    Only for registered members

    The Patient Services Specialist is responsible for front-end business operations including patient registration verification of demographic information creating and maintaining electronic charts answering incoming calls scheduling intake appointments completing insurance verifica ...

    Phoenix Full time

    1 month ago

  • Work in company

    Customer Service Specialist

    Only for registered members

    We are seeking a Customer Service Specialist to join our team in Phoenix. You will be responsible for receiving and investigating customer inquiries regarding shipments and products. · ...

    Phoenix

    1 month ago

  • Work in company

    integrated service specialist

    Only for registered members

    Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, · and communities for a better quality of life. · Affordable medical dental life · and short-term disability insurance plans ...

    Phoenix $50,000 - $60,000 (USD)

    1 month ago

  • Work in company

    Patient Service Specialist

    Only for registered members

    Manage the patient side and business side of our center. Greet patients, register them, provide information about their visit and appointment schedule. · ...

    Phoenix $18 - $22 (USD)

    1 month ago

  • Work in company

    Patient Service Specialist

    Only for registered members

    Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices insurance c ...

    Phoenix $18 - $21 (USD)

    1 month ago

  • Work in company

    Proactive IT Servicing Specialist

    Only for registered members

    + Proactive IT Servicing Specialist + · We are seeking a professional who can collaborate with our team to design, plan, and implement a predictive, proactive, and preventative IT operating model.This role involves leveraging data-driven insights, automation, and best practices t ...

    Phoenix $88,200 - $139,500 (USD)

    1 month ago

  • Work in company

    Vocational Services Specialist

    Only for registered members

    The Vocational Services Specialist provides crisis management, vocational services, case management and human resources support to individuals with disabilities and other barriers to employment. This position provides vocational counseling and coaching to team members to assist t ...

    Phoenix Full time

    1 month ago

  • Work in company

    Auto Servicing Specialist

    Only for registered members

    Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we've helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we bui ...

    Phoenix Full time

    1 day ago

  • Work in company

    Utilities Service Specialist

    Only for registered members

    The Public Works Department strives to improve the quality of life in Phoenix through efficient delivery of outstanding solid waste, fleet, facilities, and energy management services.The department is seeking individuals dedicated to customer service and interested in working for ...

    Phoenix $20.51 - $30.31 (USD)

    1 month ago

  • Work in company

    Credit Services Specialist

    Only for registered members

    The credit services specialist works with all Avenue5 ancillary suppliers ensuring accounts are setup and all products and services are sourced and delivered timely, in a cost-efficient manner. · This role is responsible for assisting in the setup of ancillary accounts for new pr ...

    Phoenix

    1 month ago

Jobs
>
Customer service specialist
>
Jobs for Customer service specialist in Phoenix