Appeal & Grievance Ops Analyst (Hybrid - Troy/MI) - Health Alliance Plan - Troy, MI
4 weeks ago

Job summary
This position is responsible for receiving, analyzing and assigningAppeals, Grievances and Complaints to the A&G Analysts. Responsible for all activities related to maintaining and providing pertinent information for regulatory reporting ensuring integrity and accuracy.
Qualifications
- Associates Degree in Health Care, Business or related field required or 48 credit hours towards degree.
- Minimum of two years of customer service experience in an office setting/call center.
Job description
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