Service Advisor - Leesburg, FL
3 days ago
Job description
We are looking to hire a full-time, motivated, Service Writer to enhance our service team We are willing to train the right person for the job and are looking for a team player that is positive, upbeat, and a quick learner.
What we offer:
- Competitive pay based on experience ($30,000-$50,000 per year)
- Medical Insurance
- Dental Insurance
- Life and Disability Insurance
- 401K Plan
- Holiday Pay
- Get paid weekly
- 5 Day work week > Some Saturdays
- Fourth-Generation Family owned & operated
- Growth opportunities
Responsibilities:
- The Service Writer is responsible for scheduling service work in the service department and for selling additional needed service to customers.
- Schedules service appointments. Obtains customer and equipment data prior to arrival when possible.
- Greets customers in a timely, friendly manner.
- Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
- Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
- Advise customers on the care of their equipment and the value of maintaining their equipment in accordance with manufacturers' specifications, using maintenance menus.
- Maintains a dealership-prescribed standard for "hours per customer repair order written."
- Understands and follows federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
- Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications:
- High school diploma or GED
- Previous experience preferred
- Ability to read and comprehend instructions and information.
- General knowledge of vehicle mechanical operations.
- Excellent customer service skills and basic computer competencies
- Must perform duties and responsibilities in a safe manner
- Positive, friendly attitude, along with an eagerness to improve
- Professional personal appearance.
- Excellent oral and written communication skills.
- Must be authorized to work in the US
- Valid driver's license and clean driving record
- Willing to submit to pre-employment drug screen and background check
- Enjoy working in a dynamic environment
*Pay may vary based on experience
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Similar jobs
Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, · to arrange for an appropriate service level, and to set/manage expectations on the part of ...
1 week ago
The Jenkins Leesburg Nissan dealership is seeking an experienced Service Advisor to serve as the primary point-of-contact for all automotive service and repair matters. · Meets/greets customers in person or on phone · Arranges prompt and accurate diagnosis of reported problem · ...
1 week ago
We provide an opportunity for an energetic and driven person to make a great living with a team environment. · Oversee service orders and flow of Drive Lane. · Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to l ...
1 month ago
The GolfCart ServiceAdvisor is responsible for overseeing the daily operations of the service department ensuring high-quality repairs efficient workflow and excellent customer service. · ...
1 month ago
The Service Advisor plays a critical role in delivering an exceptional customer experience. This position serves as the primary point of contact for service-related inquiries. · Receive and respond to inbound service calls promptly and professionally · ...
2 weeks ago
Mullinax Ford is seeking a Service Advisor to join our team. Join a team where unforgettable customer experiences start with unmatched talent. · We are an equal opportunity employer that is committed to diversity and inclusion in the workplace.We prohibit discrimination and haras ...
1 month ago
We are seeking an organized and customer-focused RV Service Advisor to join our service team and provide outstanding support to our customers. · ...
1 week ago
Serving as the primary point-of-contact for all automotive service and repair matters. · ...
3 weeks ago
We are seeking an organized and customer-focused RV Service Advisor to join our service team and provide outstanding support to our customers. · About Us: · Optimum RV is a premier RV dealership dedicated to providing high-quality recreational vehicles and exceptional service. · ...
1 week ago
Serving as the primary point-of-contact for all automotive service and repair matters, · The Service Advisor's core responsibility is to listen and thoroughly understand customer problems,to arrange for an appropriate service level,and to set/manage expectations on the part of th ...
1 week ago
The Service Advisor serves as the primary point-of-contact for all automotive service and repair matters. · ...
1 month ago
· Mullinax Ford is seeking a Service Advisor to join our team. Responsibilities include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. · Family Owned and ...
2 days ago
Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of th ...
1 week ago
Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor's core responsibility is to listen and thoroughly understand customer problems, · to arrange for an appropriate service level, and to set/manage expectations on the part of ...
1 week ago
Job summary · Join Villages Subaru as a qualified Service Advisor and accelerate your career in automotive retail. · ...
1 month ago
Broward Motorsports is looking for a hungry, motivated person to fill the role of Service Writer. · We are a Multi Line Dealership Selling Honda, Suzuki, Kawasaki, Yamaha, Polaris, Triumph, BRP Can-Am and BRP Sea-Doo Motorcycles, ATV's, Dirt Bikes, Scooters, Side By Sides, Jet S ...
3 days ago
Position Summary... · What you'll do... · Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and hazardous material handling requirements, complying with ...
2 days ago
As a Ford Service Advisor at Prestige Ford,you will be responsible for providing exceptional customer service and overseeing the repair and maintenance services for Ford vehicles. · ...
1 week ago
As a Ford Service Advisor at Prestige Ford, you will be responsible for providing exceptional customer service and overseeing the repair and maintenance services for Ford vehicles. · ...
1 month ago
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. · ...
1 month ago