Customer Service Associate I - Bellevue, United States - TalentBurst

Description

• The ideal Amazonian will demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability.
• S/he will be confident and organized and will know when and how to reach out for assistance.
• An Amazonian has a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns.
• Finally, a supremely internet savvy and has high technical aptitude when it comes to online tools and research.

• Confidence in working with upper level management on a regular basis
• Ability to communicate professionally - with maturity and self confidence
• Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork
• Strong familiarity with online shopping and research
• Ability to successfully complete pre-employment assessment and criminal background check
• Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet
• High School Diploma or equivalent

• College degree
• 1+ years' experience as a customer service professional (Face to face interaction and/or call center experience preferred)