Complaints Resolution - Charlotte

Operational and service complaints are on a variety of subject matter…anything ranging from poor service received at a branch or in the contact center to back office functions and transacting on the account. · ...

This role involves resolving complaints from clients on various subject matters, including poor service received at branches or in contact centers to back office functions and transactions. The case advisor needs to research each issue to determine if it has already been resolved ...

The Resolution Specialist monitors, tracks researches and responds to borrower complaints through non regulatory channels and resolves issues on complaint calls that come in through the queue. · ...

The Customer Experience Specialist is responsible for supporting the administrative and operational functions of the company's customer experience program, Better Business Bureau processes, various other forms of customer feedback and complaints, and any other consumer affairs is ...

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. · ...

Manage complaints covering operational and service-related issues. · Research and resolve complaints through collaboration with teams and clients. · Prepare written communications outlining case findings and resolutions. · ...

The Customer Experience Specialist is responsible for supporting the administrative and operational functions of the company's customer experience program, Better Business Bureau processes, various other forms of customer feedback and complaints, and any other consumer affairs is ...

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. · Are you an expert at resolving complex client issues and turning escalations into positive outcomes? As an Enterprise Resolution Manager at Spectr ...

At Equitable we're individuals from different cultures and backgrounds working together as a team to make a force for good in our communities. · Equitable is seeking an Appeals Specialist to join our Disability and Absence Claims organization. · The role involves investigating ap ...

· Full-time · Description · The Street Operations Officer plays a key role in ensuring the smooth operation of bus services across the CATS routing system. This role includes monitoring buses on active routes, responding to incidents and accidents, and providing on-the-spot coac ...

A Complaints Handler will manage and resolve operational and service-related complaints covering a broad range of issues. · The role involves conducting thorough research and case analysis to determine whether concerns have been previously addressed. · ...

Job summaryThe Business Office Representative is responsible for answering incoming calls to the Business Office. · Answer incoming calls to the Business Office with urgency and professionalism · Assisting patients questions they may have on their balances, or transfer to correct ...

We are looking for a Director, Customer Success to join our growing team In this role, you will be responsible for leading the company's customer complaint and escalation management strategy while proactively identifying and resolving systemic customer pain points. · ...

The client operations analyst will be responsible for handling operational and service complaints related to various subject matters. They must perform research on each case to determine if the issue has already been resolved and communicate with clients to resolve issues. · Oper ...

This position will involve meeting with the public to discuss lighting demands based on company standards. It includes formulating an outdoor lighting plan within guidelines. Communication skills are crucial for discussions with clients. · Considerable walking is required onsite. ...

The Robotics Escalations Specialist serves as a subject-matter expert in managing dealer and customer satisfaction by addressing complex issues escalated for all robotic products. · ...

The Customer Resolution Manager is responsible for tracking and analyzing questions, comments, and complaints regarding the company's products or services to improve the performance of the Customer Service department. · ...

The Customer Resolution Manager is responsible for tracking and analyzing questions, comments,and complaints regarding the company's products or services to improve the performance of the Customer Service department. Through effective monitoring,this job supports the management o ...

DHL Supply Chain is Hiring At DHL, you will play a part in one of the world's most essential industries. · Process orders and prepare correspondence to fulfill customer needs. · Provide product, service, and transit information to the customer and act as a liaison to facilitate i ...

We are seeking a dedicated and friendly Customer Service Agent to join our dynamic team.As a Customer Service Agent, you will be the first point of contact for our customers addressing inquiries resolving issues ensuring a positive experience with our brand. · ...