IT Customer Service Specialist - Lewes, United States - Insight Global

Description

Job Description
Insight Global is seeking a Customer Service Specialist for an IT company based in Lewes, Delaware.

This role will primarily focus on providing assistance to clients with computer or other technology related issues whether it's software, hardware, networking, applications, etc.

In this role you will start mainly working the front desk and documenting customer issues then routing the service order to the lead technician/owner.

In this role you will be exposed to technician work which will allow you to eventually move into a more technical role as the lead technician/owner is wanting to bring someone under his wing to further developer their IT skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

To learn more about how we collect, keep, and process your private information, please review Insight Global's

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Skills and Requirements

• Associate or bachelor's Degree in a technology related field or equivalent experience
• Customer/client service experience
• Experience with technology or strong interest to develop IT Career
• Strong documentation skills
• Outgoing personality null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to