Employment Caseworker - Springfield, United States - International Institute of St. Louis

Description

Job Description

Are you passionate about making a positive impact on the lives of refugees? Do you thrive in a challenging and rewarding environment? If so, we have an exciting opportunity for you

In this role, Employment Caseworkers work with new Americans both one on one and in a group setting to provide employment preparedness case management and self-sufficiency skills at the International Institute.

Join our team of dedicated professionals who are committed to excellence and integrity in all that we do. Take the next step in your career and apply today. You can get great benefits such as medical, dental, vision, and life insurance; including flexible spending account, PTO, retirement benefit, 10 paid holidays - including 3 floating holidays, paid parental leave, and paid lunch hour.

Duties/Responsibilities

• Provide supportive case management services to clients utilizing a client-centered approach
• Work with program clients to ensure that they are meeting all requirements of the program and have all needs addressed for reaching self-sufficiency
• Complete orientation with program participants and create files
• Maintain up to date and organized file to request and process financial benefits for clients
• Support clients to overcome barriers to gaining employment such as: understand how to navigate public transportation options, connecting to childcare, ESOL, etc.
• Deliver intensive case management services including benefits application, school enrollment, and other needs for clients not enrolled in resettlement programs.
• Provide internal and external referrals to services for clients
• Assist with job referral process as needed, including: job application assistance, transporting participants to job interviews and drug screenings, assist new hires with paperwork, and other employment preparation activities
• Prepare clients for employment success by creating self-sufficiency plans, addressing questions, etc.
• Provide detailed daily case notes and documentation in client databases
• Other duties and tasks, as assigned

Required Skills/Abilities

• Excellent interpersonal, networking, and communication skills
• Proficient with Microsoft Office and online database
• Excellent written and verbal communication skills in English
• Ability to work effectively under pressure and meet deadlines; possess flexibility, professionalism, and empathy in times of stress
• Strong organizational skills and experience with self‐directed workload
• Ability to prioritize, effectively manage multiple projects concurrently.
• Ability to work independently and as part of a team as necessary.
• Ability to maintain confidentiality of organization's information.
• Ability to work productively in a multicultural environment and demonstrate respect for differences.
• Linguistic ability in one of the following languages: Arabic, Swahili, Kinyarwanda, French, Dari, Pashto, Somali, Ukrainian or Russian preferred

Other

• Must have a car and valid driver's license with proof of insurance

Education and Experience

• Associate's degree in a related field and/or relevant work experiences

JOIN US

Get ready to make a difference in the lives of refugees every day If you believe that this position matches your requirements, applying for it is a breeze. To apply through our website or to view other job openings, visit

INTERNATIONAL INSTITUTE OF SOUTHWEST MISSOURI: OUR STORY

The International Institute of Southwest Missouri (IISMO), is a division of the International Institute of St. Louis, a nonprofit organization. IISMO is our community's immigrant service and information hub. Our programs and services for immigrants, their families, and the wider community are locally and nationally-acclaimed. We connect new arrivals with services and resources, engage foreign-born and the wider community, and build a more inclusive community.

Our Philosophy of Service: We SERVE with integrity, empathy, and respect. We are ACCOUNTABLE to our clients, our community, and ourselves. We CULTIVATE our clients' dignity through choice. We support all aspects of immigrant and refugee journeys from ARRIVING to THRIVING.

The above statements describe the job's essential responsibilities and requirements. This is not an exhaustive list of the duties that may be assigned to job incumbents.

Candidates of diverse backgrounds are strongly encouraged to apply.

EEO/AA