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Quincy

    Sales Correspondent - Quincy, United States - Knapheide Manufacturing

    Knapheide Manufacturing
    Knapheide Manufacturing Quincy, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Position Overview:

    Responsible for supporting our distributor network by effectively coordinating current and future distributor requirements within the company.

    Duties and Responsibilities:

    • Responsible for maintaining and servicing distributor accounts. Position acts as information resource for distributor accounts regarding delivery of product, product features, and pricing information.
    • Works with distributors by processing and expediting orders, problem solving, providing delivery information, and resolving pricing questions.
    • Work in conjunction with load coordinator to organize and configure distributor loads for shipping product.
    • Coordinates with Truck Pool and Fleet Departments on shipments of product to distributor locations and installation facilities. Follows up on shipping discrepancies and provides resolution to those discrepancies.
    • Analyzes and recommends inventory levels by models as needed. Follows and reports market trends for area of responsibility.

    Position Requirements:

    • Ability to learn the Knapheide Product line and assist customers with their requirements
    • Excellent verbal and written communication skills to interact with customers while paying close attention to detail
    • Strong analytical reasoning and problem solving ability
    • Must be able to prioritize workload by managing multiple tasks in a fast paced environment
    • Must be a team player, self-starter and capable of gaining customer's confidence as their best supplier in handling their needs
    • Customer first mentality
    • Working knowledge of PC's including Excel and Word
    • Associates degree or customer service related experience

    Physical/Mental Requirements Needed to Perform the Essential Functions of the Position:

    Normal standing, walking and lifting in an office environment. Prolonged periods of sitting and telephone usage.

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