Associate Director - Miami, FL
9 hours ago
Job description
Oversee the daily operations, financial performance, and regulatory compliance of a Class A portfolio located in South Florida, including Class A office assets and vacant land. Success in this position results in maintaining a high level of customer satisfaction with both building owners and tenants.
Responsibilities:
- Manage daily operations, tenant relations, vendor management, financial reporting, and regulatory compliance.
- Implement and maintain consistent Standard Operating Procedures (SOPs) to drive efficiency and operational excellence.
- Build strong tenant relationships through regular site visits, proactive communication, and prompt response to tenant needs, including overseeing move-ins and move-outs.
- Manage vendor relationships, service contracts, and performance standards to ensure high-quality service delivery at competitive costs.
- Prepare and present financial reports, develop and manage budgets, monitor expenses, and track capital projects.
- Identify and address operational, financial, and compliance risks.
- Conduct regular property inspections to maintain high standards for appearance, safety, and functionality.
- Monitor market trends, legislative changes, and economic conditions to inform portfolio strategy.
- Support asset optimization initiatives to enhance value and manage risk.
- Enhance reporting tools and operational dashboards to support performance monitoring and decision-making.
- Participate in sustainability, ESG efforts, and operational improvement initiatives.
- Lead property staff hiring, training, performance management, and promote collaboration among internal teams.
- Foster positive relationships with clients, tenants, and vendors.
- Ensure compliance with company and industry policies and procedures.
- Negotiate service and maintenance contracts.
- Oversee construction projects, including capital improvement plans.
- Manage accounts payable and receivable, including real estate tax payments and appeals.
- Promote the building's philanthropic initiatives.
- Perform additional duties or projects as assigned.
Desired Competency, Experience and Skills:
- 5+ years of commercial real estate experience in Class A Office
- Bachelor's degree in Business, Real Estate, Finance, or a related field preferred.
- Current Florida Real Estate License preferred
- Proven expertise in property operations, tenant relations, financial reporting, and risk management.
- Strong leadership, communication, negotiation, and relationship-building skills.
- High level of energy, initiative, and strong organizational skills.
- Ability to manage multiple priorities and meet deadlines under pressure.
- Proficiency in Yardi, MRI, Microsoft Office; Avid/Kardin experience a plus.
- Strong analytical skills with the ability to turn operational data into strategies.
- Flexibility to travel regularly within South Florida and work beyond standard hours when needed.
This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.
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