Account Representative - Remote, United States - Edmentum

Description

WHO WE ARE

Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction.

SUMMARY:

Edmentum is committed to making it easier for educators to individualize learning for every student through simple technology, high-quality content, actionable data, and customer success. Edmentum's vision is a world where educators succeed and students thrive, everywhere learning occurs. We create innovative, proven learning technology, partnering with educators to ignite student potential. We place educators first. Our purpose is what fuels us. We create positive impact. We lead with respect and trust. Our people are our heart. Diversity and inclusion strengthen us. Empathy guides our actions.

The Account Representative will have an assigned territory and within that territory is responsible for managing existing customer relationships, selling multiple programs, and driving growth in owned accounts. This position encompasses solution-based sales into the K-12 market and will be charged with territory renewal and expansion of programs and services within their assigned territory. To do this the individual must take a consultative approach to identify on-going customer needs and how Edmentum's online solutions and professional services can align to their goals and outcomes to maintain and/or grow overall market share. The individual will have an assigned sales goal, with quarterly pacing expectations, and is responsible for meeting these goals through the discovery and maintenance of customer relationships. The sales process includes partnership meetings around school-year cycle, overcoming challenges with current implementation, identifying key contacts throughout the account, needs analysis for additional growth, providing program demonstrations, preparing proposals, and to support the customer through their purchasing process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintain an "Educator First" mindset in all that you do

• Demonstrate the value of Edmentum's programs and professional services

• Responsible for identifying key contacts, conducting customer meetings, and closing sales with renewals in assigned territory

• Seeks to build multiple relationships within a customer account to retain, expand, and grow existing programs by adding new implementations.

• Manage high volume of opportunities

• Run virtual meetings, including program demonstrations, of all Edmentum solutions at an Outcome-Focused level

• Craft pricing proposals using Edmentum guidelines

• Maintain proficiency in Edmentum products and services and appropriately position Edmentum solutions against the competition.

• Maintain a structured workday, create key priorities, and focus areas for each day/week

• Utilize exceptional time management skills and attention to detail

• Ensure that reports are monitored daily to ensure goal tracking

• Maintain timely and accurate information in to track sales activity and expected KPI's as well as produce accurate forecast.

QUALIFICATION REQUIREMENTS

EDUCATION and EXPERIENCE

• Bachelor's Degree or equivalent experience in K12 education preferred

• 1-2 years sales experience including conducting customer presentations, making outbound calls, and retaining customers

• Experience with or equivalent CRM solution

• Demonstrated experience with developing and maintaining client relationships

KNOWLEDGE, SKILLS, AND ABILITIES:

• Goals and results oriented

• Must possess excellent time management skills, verbal and written communication skills and strong presentation skills.

• Strong sense of urgency and initiative

• Ability to work in a fast paced, changing environment

• Capacity to absorb information and program details quickly

• Ability to maintain strong product/solution knowledge across entire portfolio

• Coachable with a willingness to learn and take direction

Edmentum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Edmentum's notice regarding the collection of personal information from interested candidates is available here