Application Support Specialist - Rochester, United States - Pan Asia Resources

    Pan Asia Resources
    Pan Asia Resources Rochester, United States

    2 weeks ago

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    Description
    Job Title

    Application Support Specialist

    Location

    Rochester Hills, MI

    Duration

    Long term contract


    Job Description:
    Respond to and resolve technological issues for court staff (including judges and judicial staff).

    Ability to learn the MiFILE application, and other Court specific line of business technologies, with the aim of supporting business users in their day-to-day use of the system.

    Assist with implementation of the State of Michigan's e-File application, and help end users navigate learning and using the system post-go-live.

    Interface with County IT team on incidents and problems that need higher level technical support.

    Please note:

    Positions will be on-site 5 days a week, as the primary function of the role is to support District Courts staff with their technology needs while Court is in session.

    The position will be on-location in Rochester Hills.

    Must pass a background check.

    Number of Resources Requested: 1

    Experience Level: 3-5 years

    Target Start Date: 01/29/2024


    Environment:
    Microsoft Visio, Microsoft Office Suite, SharePoint, Adobe Acrobat.
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