Host Hostess - Phoenix - Clive Collective

    Clive Collective
    Clive Collective Phoenix

    4 days ago

    Description

    Benefits:

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Training & development

    Department: Front of House (FOH) Reports To: Floor Manager > GM Location: Cala Scottsdale Pay: $15.15/hour + Tips

    Job Summary

    This role will be located at one of Clive Collective's Concepts in North Scottsdale. Modern Italian Steakhouse |or| Asian-American Fusion Restaurant & Sushi.

    As a Host for CLIVE, you set the tone for every guest's experience. You're the first and last impression — welcoming guests with warmth, managing reservations with precision, and keeping the flow of the dining room calm and seamless.

    This role is ideal for someone who is personable, organized, and thrives in a fast-paced, guest-focused environment.

    Key Responsibilities

    Greet every guest with a genuine, friendly welcome that reflects CLIVE's hospitality.

    Manage reservations, waitlists, and guest notes using OpenTable.

    Communicate accurate wait times and updates to guests with professionalism.

    Coordinate seating with awareness of server sections and pacing.

    Maintain a calm, organized, and polished presence at the host stand.

    Answer phone calls promptly and provide helpful, accurate information.

    Escort guests to their tables, offer menus, and provide a sincere introduction.

    Handle special occasions, guest requests, and complaints with care and professionalism.

    Assist in maintaining the cleanliness and presentation of the entry and host area.

    Support the service team during peak hours by running menus, resetting tables, and checking restrooms.

    Skills & Qualifications

    Previous hosting or guest service experience preferred.

    Strong communication, multitasking, and organizational skills.

    Friendly, calm, and professional demeanor under pressure.

    Familiarity with OpenTable or similar reservation systems is a plus.

    Must be able to stand for long periods and move quickly when needed.

    Current or ability to obtain Arizona Food Handler's Card.

    Work Environment & Expectations

    Maintain a polished, professional appearance that reflects CLIVE's brand.

    Be reliable, punctual, and team-oriented.

    Availability to work nights, weekends, and holidays.

    Act as an ambassador of CLIVE's hospitality culture, ensuring guests feel cared for from arrival to farewell.

    Stay organized, think ahead, and contribute to the smooth flow of service.

    What We Offer

    Competitive pay and tip share opportunities

    Dining discounts

    Growth potential within the CLIVE Collective group

    Supportive, high-energy, team-driven work environment

    Join Our Team

    If you love connecting with people and creating memorable first impressions, CALA is the place for you. Bring your positive energy, professionalism, and passion for hospitality — and help us make every guest feel like family.


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