Technical Service Expert - Phoenix - beBeeApplicationSupport

    beBeeApplicationSupport
    beBeeApplicationSupport Phoenix

    1 day ago

    Job title: Application Support Specialist(32646)

    Description

    A leading educational institution in Arizona is seeking a highly skilled Application Support Specialist to provide technical assistance to its users.

    Job Overview

    This onsite position requires the selected candidate to work independently, resolving complex issues and providing exceptional support services. The ideal candidate should possess strong analytical skills, excellent communication abilities, and a willingness to learn new technologies.

    • The chosen individual will be responsible for troubleshooting software-related problems, providing one-to-one training sessions, and updating system logs as needed.

    Requirements


    • A minimum of an associate's degree or equivalent from a recognized institution;

    • A minimum of one year of experience working in a help-desk environment;
      • Technical knowledge of databases networking web servers computer hardware browsers;
      • Knowledge of the k-12 school system preferred;
      & Working knowledge student information systems project management software preferred.

      Besides these primary requirements there are additional expectations from your work team - you would need:

      • demonstrated ability use discretion make sound decisions; inability excel collaborative distributed team environment.

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