Parts Counterperson - Antigo, WI, WI

About the Opportunity · At Parsons, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and a great culture. We love to develop our employees and promote from within, which is why we ...

Job description

About the Opportunity

At Parsons, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and a great culture. We love to develop our employees and promote from within, which is why we are beginning our search for a Parts Consultant to join our Parts Department. Our current Parts Manager will be retiring later this year, and one of our existing Parts Consultants will be promoted—creating an excellent opportunity for the right candidate to join our team and grow with us.

This is a great role for someone who values teamwork and takes pride in delivering excellent service to both internal and external customers.

We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Parsons is the best in the business and we're sure you'll see why 

Benefits 

• Medical, Dental & Vision Insurance 
• Paid time off and vacation
• Short/Long Term Disability
• Life Insurance 
• Growth opportunities 
• Paid Training
• Long term job security
• Health and wellness 
• Discounts on vehicles purchases and services

Responsibilities

• Oversee the parts sales process from start to finish.
  
• Communicate with staff and customers in a friendly and professional manner.
  
• Converse effectively/efficiently regarding customer parts status.
  
• Read and understand the parts catalog when looking up and speaking to specific parts.
  
• Answer phone calls, provide price quotes and other information to customers.
  
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
  
• Provide high level service to both internal and external customers.
  
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
  
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
  
• Make sure all internal requests for parts are billed on service repair order.
  
• Receive payment from retail customers or obtains credit authorization.
  

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
  
• Eager to improve in a dynamic work environment
  
• Strong interpersonal and time management skills
  
• Ability to read/interpret safety and maintenance documents
  
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  
• Valid driver's license and clean driving record
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.