Customer Service Representative - Seattle, United States - Siesta Key Property Management LLC

Description

Job Description Job Description Salary:
$ $34.95 HourlyWe are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing them with exceptional service and ensuring their satisfaction. You will handle inquiries, resolve issues, and assist customers in a timely and professional manner. As a Customer Service Representative, you will need to have excellent communication skills, both written and verbal. You should be able to listen attentively to customers and empathize with their concerns. It is essential to be able to remain calm under pressure and think quickly to provide effective solutions. You also need to be detail-oriented and organized, as you will be responsible for accurately documenting customer interactions and maintaining customer records.
ResponsibilitiesRespond to customer inquiries and provide accurate informationResolve customer complaints and issues in a timely and satisfactory mannerAssist with placing orders and processing paymentsIdentify and escalate unresolved issues to the appropriate departmentMaintain a high level of professionalism and customer focus at all timesKeep up-to-date with product knowledge to provide accurate answers to customer questionsBuild strong relationships with customers by providing outstanding serviceRequirementsHigh school diploma or equivalentPrevious experience in customer service or a related field is preferredStrong communication skills, both written and verbalExcellent problem-solving and critical-thinking abilitiesAbility to work well in a fast-paced environmentProficient in Microsoft Office Suite and CRM softwareStrong attention to detail and organizational skills#J-18808-Ljbffr