Academic Records Specialist - Los Angeles, United States - Loyola Marymount University

Description

Academic Records Specialists are responsible for the maintenance of student academic records in University systems, including: admissions processing; reviewing and critically analyzing transfer credits; processing adjustments, substitutions, waivers and registration changes; graduation checks; and degree review and posting, all within in accordance of University policy. Responsible for collecting, recording, maintaining, and reporting of student records within FERPA guidelines.

Position Specific Accountabilities

Create and maintain student academic records (from admission to degree completion) utilizing a variety of electronic management systems. Perform updates and process adjustments in accordance with University policy. Ensures accuracy of student academic record. Maintain knowledge of university and office policy and procedures so that accurate information is always communicated. Maintain knowledge of system programs. Compose correspondence regarding student registration, academic records and graduation records. Provide quality customer service in a timely fashion. Other duties as assigned by the University Registrar, Associate Registrar or Assistant Registrar. Other duties include staffing convocation and commencement and their related activities and events.

Required Skills, Knowledge and Abilities:

• Exemplary communication skills (both written and oral). Work effectively with all levels of the University organization and diverse populations, maintaining a friendly, courteous, fair, and yet firm disposition.
  
• Ability to creatively and logically to solve problems and multi-task effectively.
  
• Use good judgment in interpreting the rules, regulations, procedures, and policies of the University (which vary with each college) for the students and faculty, referring exceptions to the proper person for appropriate action.
  
• Demonstrated data management skills and related reporting capabilities; and strong analytical skills.
  
• With minimal supervision, perform academic record functions involving independent judgment and requiring accuracy. Stay informed on academic policies and regulations, as well as changes in office procedures.
  
• Proficiency with computers, Microsoft Office, and student information systems; Strong organizational skills with the ability to simultaneously manage multiple projects in a fast-paced environment while consistently meeting deadlines.
  
• Exceptional attention to detail and accuracy.
  
• Maintain confidences and confidential information.
  

Preferred Skills, Knowledge and Abilities:

• Strong preference for proficiency in Banner.
  
• Ability to provide excellent customer service.
  
• Strong technical skills.
  

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Education and Experience:

• Typically a Bachelor's Degree or equivalent combination of education and experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
  
• Minimum 1 year of relevant experience in the areas of registrar/academic records/student systems preferable in an academic community.
  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

#HERC# #HEJ#

Staff Regular

Salary range
$ $26.15 Salary commensurate with education and experience.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit for more information.)