acom insurance program manager - Little Rock, United States - Arkansas Government Job

Description

ACOM INSURANCE PROGRAM MANAGER

Date:
May 1, 2024

Req ID: 39494


Location:
Little Rock, AR, US, 72202


Category:

STATE INSURANCE DEPARTMENT

Anticipated Starting Salary:

Functional Job Description:

Investigates reported insurance fraud by obtaining sufficient information to determine whether all the necessary elements of a criminal violation are present for the arrest of suspects and subsequent criminal prosecution.

Receives complaints and responds to requests for information, facilitating communication of information on insurance fraud with both in house and outside agencies.

Prepares oral/written communications and reports, including criminal investigative files, to be presented to prosecuting attorney offices throughout the State of Arkansas.

Utilizes the Arkansas Crime Information Center terminals to obtain and maintain confidential records regarding ongoing criminal investigations.

Maintains ongoing qualification in weapons proficiency in order to provide officer safety during ongoing criminal investigations and confrontations with potentially violent suspects.

Conducts special operations and task force operations within the division, as well as teaming with other law enforcement agencies statewide, to combat large scale criminal activities in various jurisdictions.

Reviews and makes recommendations on policies and procedures to be implemented on a division and/or department level regarding safety/security issues.

Provides information/data for affidavits, subpoenas, and arrest/search warrants, executes arrest/search warrants and subpoenas, and testifies in state and federal criminal court/legal proceedings.

Performs other duties as assigned.

Position Information


Class Code:
G259C


Grade:
GS10


FLSA Status:

EXEMPT

Salary Range:
$56, $81,257.00

Summary

The Insurance Program Manager is responsible for managing the Workers' Compensation Claims Specialists and Analysts within the Public Employees Claims Division, ensuring adherence to policies and procedures and assisting in the formulation of division policies and procedures.

This position is governed by federal and state laws and agency policy.

Functions

Supervises one or more Workers' Compensation program areas which may include a medium-sized professional and administrative support staff by interviewing and hiring, training, assigning, and reviewing work, and evaluating the performance of incumbents.

Reviews employee claim files for accuracy of information and to ensure file is in compliance with agency policy. Interprets department policy and regulations and provides technical assistance in the resolution of complaints and issues. Provides technical assistance to subordinates, peers and division Directors. Investigates and resolves complaints filed by injured employees regarding the administration of their claims. Assists in the formulation of division policies and procedures in the area of Workers' Compensation. Performs other duties as assigned.

Dimensions

Knowledge, Skills and Abilities

Knowledge of state and federal laws, rules, regulations, policies and administrative procedures related to Workers' Compensation. Knowledge of research techniques and practices. Knowledge of the principles and practices of organizational and human resource management.

Ability to research, develop, interpret and apply applicable laws, rules, regulations, policies and administrative procedures related to Workers' Compensation issues.

Ability to communicate effectively both orally and in writing. Ability to evaluate information and prepare written or verbal reports. Ability to manage and organize division activities, administer work plans, establish priorities, and direct staff. Ability to communicate with a diverse group of people.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in business administration, public administration or a related field; plus five years of experience in insurance program administration or management or a related field, including two years in a supervisory or leadership capacity.

Licenses


Nearest Major Market:
Little Rock