Assistant Store Manager - Hanover - Kismycandle @ Arundel Mills Mall

    Kismycandle @ Arundel Mills Mall
    Kismycandle @ Arundel Mills Mall Hanover

    1 week ago

    Description
    Kismycandle is a luxury dessert-inspired candle brand designed to awaken the senses through irresistible fragrances and stunning handcrafted detail. We believe in creating experiences, not just candles blending sweetness, sensuality, and sophistication into every product.


    Position Overview:
    The Assistant Store Manager supports daily retail operations, ensures exceptional white-glove customer service, and helps drive sales performance.

    This role works closely with the Store Manager to oversee staff, maintain visual merchandising standards, manage inventory, and deliver an unforgettable in-store experience that reflects Kismycandle's brand identity.


    Key Responsibilities:

    • Assist in supervising, training, and motivating retail team members.
    • Ensure the store maintains high visual and operational standards.
    • Deliver outstanding customer service that aligns with Kismycandle's luxury brand experience.
    • Handle daily opening and closing procedures, cash handling, and sales reporting.
    • Support sales goals and promotions while encouraging upselling and cross-selling.
    • Help manage inventory, restocking, and product display.
    • Resolve customer concerns professionally and promptly.
    • Maintain compliance with company policies and mall regulations.

    Qualifications:

    • Minimum 1 year of retail or customer service experience (management experience preferred).
    • Strong leadership, communication, and interpersonal skills.
    • Passion for candles, home décor, and luxury retail.
    • Dependable, organized, and able to thrive in a fast-paced environment.
    • Must be available to work weekends, evenings, and holidays as needed.

    Perks:

    • Employee discounts on all products.
    • Growth opportunities within the company.
    • Fun, creative, and empowering work environment.

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