front office assistant - , PA, United States - Career Concepts

    Career Concepts
    Career Concepts , PA, United States

    2 weeks ago

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    Description
    Front Office Assistant

    A local Erie company is seeking a Front Office Assistant who can thrive in a fast-paced environment and handle multiple responsibilities efficiently. The ideal candidate will possess strong organizational skills, exceptional attention to detail, and the ability to work independently without supervision. As a vital member of the team, you will be responsible for ensuring smooth order processing, accurate documentation, and excellent customer service.

    Responsibilities
    • Process customer sales orders accurately and efficiently.
    • Generate shipping documentation (packing slips, BOL, invoices) for outgoing shipments.
    • Provide prompt and professional customer service via email.
    • Monitor and coordinate internal sales orders and shipping schedules.
    • Prepare and arrange shipments using FedEx and UPS websites.
    • Maintain accurate records of employee attendance and payroll hours.
    • Keep files organized and ensure all documentation is complete.
    • Answer phones, screen calls, and direct inquiries appropriately.
    Qualifications and Skills
    • Minimum of 1 year of experience in clerical shipping or related field preferred.
    • Excellent communication and customer service skills.
    • Ability to work independently and prioritize tasks effectively.
    • Proficiency in Microsoft Office applications.
    • Familiarity with shipping procedures and documentation is a plus.
    • High school diploma or equivalent.
    Benefits/Compensation
    • Full time
    • Monday through Friday
    • $14-$16/hour based on experience
    • Union position after probationary period
    • Weekly pay while employed through Career Concepts
    • Benefits available while employed through Career Concepts
    • Temp-To-Hire
    Location
    • Erie, PA
    About Career Concepts Staffing Services, Inc.

    Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.