- Assisting customers with eyewear needs and ensuring satisfaction
- Performing optical duties such as measurements, adjustments, and fittings
- Ensuring eyewear meets optical standards and customer specifications
- Explaining prescription terminology and product offerings to customers
- Setting up the store for success daily and maintaining operational standards
- Driving store vision and sales through exceptional service
- Leading and mentoring the Optical team while upholding service excellence
- Maintaining store systems, inventory, and business operations
- Fostering a positive and productive employee culture
- Licensed dispensing optician or ABO-certified with 2+ years of supervisory experience
- Passionate about eyewear and retail industries
- Effective communicator with the ability to simplify technical terms
- Committed to exceeding customer and team expectations
- Positive team player who thrives in a dynamic work environment
- Not listed on the Office of Inspector General's Excluded Individuals/Entities
Optical Keyholder - Roseville, United States - Warby Parker
Description
Job Title: Optical Supervisor at Warby Parker
Warby Parker is seeking an enthusiastic Optical Supervisor to join our team of optical professionals. In this role, you'll utilize your optical skills, friendly attitude, and product knowledge to deliver exceptional customer experiences. Whether assisting loyal Warby Parker customers or first-time buyers, your goal is to leave them feeling excited and confident about our unique frames. As a key-holder, you'll be responsible for opening and closing the store, as well as overseeing internal operations. Additionally, as a team leader, you'll cultivate a positive and efficient work environment for opticians and retail advisors.
What you'll be responsible for:
Who we're looking for:
About Warby Parker:
Joining Warby Parker offers full-time employees a range of benefits, including health, vision, and dental insurance, life and AD&D insurance, paid time off, retirement savings plan, parental leave, optical education reimbursement, and more. As part of our team, you'll also have access to employee assistance programs and a well-stocked snack pantry.