- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
-
Customer Service Representative
21 hours ago
Lee & Cates Glass, Inc. Orange Park, United StatesJob Description · Job DescriptionCome join the Lee & Cates Glass team which has been family owned and operated for the past 95 years. · As a Customer Service Representative (CSR) you will be the primary customer contact for the sale and service of residential glass products and s ...
-
Member Services Representative
2 days ago
Crunch Fitness Orange Park, United StatesCrunch Fitness - JobID: [Guest Service / Front Desk] As a Member Services Representative at Crunch Fitness, you'll: Greet all members & guests with a smile; Check in all members and guests in accordance with company procedures; Communicate special events to members and guests; Fa ...
-
Member Services Representative
2 weeks ago
Planet Fitness - Page/JAX Group Orange Park, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Employee discounts · Free uniforms · Health insurance · Paid time off · Job Summary · The Member Services Representative will be responsible for creating a positive member experience by provi ...
-
Member Services Representative
2 weeks ago
Crunch Fitness - Northeast Florida Orange Park, United StatesJob Description · Job DescriptionReports to:Club Manager · Requirements:Fluent in English; bilingual in Spanish a plus · Proficient reading and writing skills · Computer Skills · Special Skills:Strong customer service skills · Responsibilities:Membership Sales · Greet all members ...
-
Technical customer service representative
1 week ago
NebulaWorks Bradford, United StatesAbout the Company · As a medium-sized company, we cover the entire spectrum of "water" from water extraction and pumping to water treatment. We offer plant construction, pump service, environmental technology, and energy efficiency solutions in the industrial and municipal sector ...
-
Member Services Representative
1 week ago
Planet Fitness Orange Park, United StatesShifts range from: · Monday- Friday: 6AM-1PM, 10:30AM-2:30PM, 1PM-9PM, 230PM-9PM · Saturday-Sunday: 6:30AM-2PM, 9AM-7PM, 2PM-7PM · PLEASE ONLY APPLY IF YOU'RE AVAILABLE FOR THESE SHIFTS. · Job Summary · The Member Services Representative will be responsible for creating a positiv ...
-
Member Services Representative
3 weeks ago
Taymax Group Orange Park, United States Part timeOrange Park · 700 Blanding Blvd., Orange Park, FL 32065, United States of America · Pay : $ $12.50 · It's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · We are looking for ...
-
Customer Service Representative
2 weeks ago
NorthPort Heating and Air Conditioning Jacksonville, United StatesNorthPort Heating and Air Conditioning of Jacksonville, FL is seeking to hire a full-time Office Admin / Customer Service Representative (CSR) with integrity and a great attitude to help keep our business flowing. Do you enjoy organizing so much that you wish everyone would let y ...
-
Full Time Hotel Guest Service Representative
4 weeks ago
Murphco of FL Orange Park, United States Full timeMurphco of FL - JobID: [Front Desk Agent / Concierge] As a Guest Service Representative at Murphco of FL, you'll: Perform check in and check out of guests; Answer hotel switchboard and forward calls appropriately; Serve as information agent for hotel guests and handle problems an ...
-
Customer Service Representative
1 week ago
solera Jacksonville, United States Full timeCustomer Service Representative · Who We Are · Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other ...
-
Business Services Representative
2 weeks ago
First Citizens Bank Ponte Vedra Beach, United StatesOverview: · Forever Strong. What sets First Citizens apart? · Strong leadership, enduring values and a commitment to helping people and businesses prosper. · The Business Services Representative is responsible for providing cash management solutions to commercial and business ban ...
-
Customer Service Representative
2 weeks ago
Circle K Saint Johns, United StatesJOB DESCRIPTION Store : 61 E Commercial St, St Johns, Arizona 85936 Availability - Shift/Days · Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fas ...
-
Contractor Services Representative
2 weeks ago
Landstar Jacksonville, United States FreelanceContractor Services Representative · Landstar Transportation Logistics, 1000 Simpson Rd, Rockford, Illinois, United States of America ● Landstar Transportation Logistics, 13410 Sutton Park Dr S, Jacksonville, Florida, United States of America Req #2741 Thursday, April 25, 2024 ...
-
Customer Service Representative
1 week ago
solera Jacksonville, United States Full timeCustomer Service Representative · Who We Are · Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other ...
-
Customer Service Representative
2 weeks ago
Vomela Specialty Company High Point, United StatesJob Description · Job DescriptionJOB SUMMARY · Responsible for serving as the inside portion of the sales team. A Customer Service Representative (CSR) is the main internal contact for all existing clients. CSR's assist in the development of new accounts and the maintenance of ex ...
-
Full Time Hotel Guest Service Representative
2 weeks ago
Murphco of FL Orange Park, United States Full timeAre you a person who believes in providing amazing service to your guests? If so, our award winning hotels are looking for a front desk team member to provide our guests with excellent customer experiences: · 1. Performs check in and check out of guests. · 2. Answers hotel phone ...
-
Customer Service Representative
6 days ago
Interactive Resources - iR Jacksonville, United StatesResponsibilities: · Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. · Responds to a high volume of low complexity general inquiries (product and pricing information, billing issues, etc.) ...
-
Customer Service Representative
1 week ago
TEKsystems Jacksonville, United States Contract-Maximize customer interactions to deliver legendary customer experiences and satisfaction · -Build customer relationships via outbound phone calls. · -Proactively reach out to customers for follow-up. · -Address customer concerns promptly and professionally. · -Update customer a ...
-
Member Service Representative
5 days ago
Navy Federal Credit Union Jacksonville, United States Full timeTo provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. To perf ...
-
Customer Service Representative
2 weeks ago
Margie Williams - State Farm Agent Jacksonville, United States Full timePosition Overview · I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my s ...
Customer Services Representative - Fleming Island, United States - Planet Fitness - Page/JAX Group
Description
Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
