Outreach and Placement Coordinator - Baltimore, MD
2 days ago
Job description
Outreach and Placement Coordinator
Living
Classrooms Foundation strengthens communities and inspires young people to
achieve their potential through hands-on education and job training, using
urban, natural, and maritime resources as "living classrooms." The
Workforce Development Department provides job training and other initiatives for
adults who reside in Baltimore City.
The
Placement Coordinator is responsible for community outreach to include job development,
job placement and long-term retention. This role ensures effective program
functioning and is a key driver for successful participant outcomes.
Summary
of Essential Job Functions
Outreach,
Recruitment, and Enrollment
·
Promotes Living Classrooms programs and services.
·
Recruits potential program participants for Living
Classrooms training programs.
·
Organizes industry-specific employer engagement events.
·
Develops partnerships to assist in the implementation of
appropriate support services to program participants.
·
Maintains a calendar of outreach activities, including in-center
events, community events and workshops.
·
Organizes and attends community events.
·
Effectively recruits and screens program participants for
various Workforce Development programs.
·
Assists with monthly orientation sessions and intake
assessments, including the administration of the RAISEC career assessments,
behavioral interviews, job readiness assessments, and TABE testing.
Program Coordination and
Participant Support
·
Screens potential program participants and assesses participants'
skills.
·
Assists with coordinating career development activities
related to skills training.
·
Monitors program participants' progress and adherence to
program guidelines.
·
Works with case managers to identify and assist
participants in overcoming barriers to completing training and employment.
·
Develops partnerships to assist in the implementation of
appropriate support services for program participants.
·
Maintains all program participants' files and completes
bi-weekly case notes.
·
Assists case managers in tracking participant outcomes as
they relate to the Individual Career Plan.
Job Placement and
Retention
·
Assists with job placement of program participants.
·
Identifies potential employer partners and maintains
partner relationships.
·
Acts as a liaison, matching program participants with
employment opportunities.
·
Provides one-on-one job coaching sessions with participants
in the final phase of their training.
·
Provides support to employer partners, utilizing the LCF's
Dual Customer Service Model.
·
Conducts retention checks on all participants after job
placement using the Birdseye Case Management System.
·
Responsible for documenting all program outcomes, job
placements, and retention checks in the Birdseye Case Management System.
Data and Reporting
·
Tracks and reports on outreach performance and program
outcomes.
·
Maintains a data collection system that compiles data on
individuals served, demographics, certifications obtained, and employment data.
Knowledge,
Skills, and Abilities
·
Outstanding written communication and presentation skills.
·
Proven relationship-building skills to support
collaboration with internal and external partners.
·
Strong ability to manage multiple tasks, works under tight
deadlines, and maintains organized records.
·
Ability to track, analyze, and adjust programs and
processes as necessary.
·
Ability to pay attention to details and manage multiple
projects at one time.
·
Knowledge of social
media and other basic marketing platforms.
·
Ability to create and
sustain positive working relationships both internally and externally.
·
Proven relationship-building skills to support
collaboration and partnership as necessary.
Requirements
·
Bachelor's degree in social sciences or at least 3-4 years
of conducting outreach, community engagement, or case management.
·
Outstanding written communication and presentation skills.
·
Strong public speaking capacity.
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